Video Conferencing Specialist
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Video Conferencing Specialist (Warsaw, Frontex)
Profile:
Video Conferencing Specialist (Modern digital workplace, audio video conferencing hardware and software (Cisco terminals: Cisco Boards, Cisco Room Kits, Cisco Room Bars, Microsoft Surface Hubs, Cisco Webex Meetings, Microsoft Teams, CUCM, Webex Control Hub etc.) - Level Standard.
Place of performance:
full onsite service provision at Frontex Headquarters in Warsaw.
Duration of the mission:
48 months.
Travel:
Only in exceptional cases (4.500€ x4years for travel expenses).
Security Clearance:
Is required (required from day 45 of assignment) - CONFIDENTIEL UE/EU CONFIDENTIAL.
Minimum level of education:
Level 4.
Minimum English language skills:
C1.
Minimum IT relevant experience:
4 years (2 years in relevant roles).
Award Criteria:
50% Price / 50% Quality.
Minimum required scoring for interview:
70%.
Rate:
235€/day NWH; 304€/day EWH; 4,3€/hour OnC
- NWH: 220days x 4 years.
- EWH: 20days x 4 years.
- OnC: 1530h x 4 years.
Required technical certificates:
Not required, unless it is indicated as a specific requirement(s) below.
Knowledge and Skills
Knowledge:
- [01] Excellent practical knowledge of enterprise class audio video conferencing solutions: hardware and software.
- [02] Experience in the large scale design, deployment, administration, maintenance and support of the enterprise class audio video conferencing solutions.
- [03] Excellent knowledge of routing, switching and quality of audio video services.
Skills:
- [04] Excellent communication skills (in written and verbal communication).
- [05] Open minded, excellent troubleshooting, analytical and problem solving skills.
- [06] Very strong sense of responsibility.
- [07] Accuracy and attention to details.
- [08] Friendly, supportive and helpful personality with co-operative and service oriented attitude.
- [09] Ability to work in stressful environment with minimal supervisión.
- [10] High level of motivation and initiative.
Specific requirements
- [01] Practical experience with simultaneous on-line interpretation solutions.
- [02] Excellent knowledge and practical experience with Cisco Webex control HUB (administration).
- [03] Knowledge and experience as Sound Technician, Recording Engineer or Audio Engineer.
- [04] Ability to create and maintain solution documentation.
Typical tasks and responsibilities
- End-to-end management of the large scale audio video conferencing solutions thru the complete service lifecycle.
- Daily administration of the audio video conferencing service.
- Daily monitoring of the audio video conferencing service.
- Daily troubleshooting of the audio video conferencing service.
- Supporting end users in the daily use of the audio video conferencing service.
- Maintaining up to date documentation including policies, technical documentation, Standard Operating Procedures (SOPs), user manuals, knowledge base articles etc.
- Advising, proposing and implementing possible configuration improvements, changes or upgrades to maximise solution availability, usability and security and to follow the latest technology trends.
- Other specific duties as assigned by the supervisor.
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