Senior System Administrator
7 dni temu
About Us:
With 900+ employees in Poland supporting over 45 clients, we leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. It is the freedom provided to every individual at Wipro to learn, grow and create a career path that makes us an organization of opportunities beyond boundaries.
Location and work mode: Gdansk, onsite
Type of contract: Contract of Employment
Role & Responsibilities:
- Working knowledge of Switching & Routing (Cisco based)
- Working knowledge of Cisco Meraki
- Working knowledge of cloud infra (MS Azure, MS Intune, Autopilot)
- Installing and configuring computer hardware, infrastructure hardware, operating systems, and applications.
- Providing LAN and WAN support to the Network Engineers, desktop configurations, MS Office, Outlook configurations, and asset management.
- Monitoring and maintaining computer systems and networks, including remote desktop support and application troubleshooting.
- Providing technical assistance to staff or clients, both in-person and over the phone, to set up systems or resolve issues.
- Troubleshooting system and network problems, diagnosing, and resolving hardware or software faults.
- Supporting the roll-out of new applications and projects, including setting up new user accounts and managing password and access issues.
- Maintaining comprehensive documentation related to the IT Department, such as vendor purchase orders, invoices, and asset management records.
- Prioritizing and managing multiple open cases simultaneously, ensuring timely resolution.
- Establishing and maintaining positive working relationships with customers, users, and other professionals, including software developers.
- Managing the inventory of equipment, consumables, and other supplies, maintaining an accurate IT assets list.
- Quarterly reconciliation of production assets vs asset database.
- Tracking asset movement & Managing stocks of equipment, consumables and other supplies.
- Maintaining documentation related to IT Department (network diagrams, account specific application inventory, PRs, POs, invoices, asset allocation & release, asset tagging etc.)
- Act as local PM for new deployments of hardware, applications etc.
- Conduct & Coordinate UATs for new deployments & implementations
- Manage & actively participate in internal & external audits (from an IT perspective)
Requirements:
- Remote and onsite endpoint support – iOS & Windows
- Application troubleshooting & basic networking support
- Basic server management skills
- Coordinating Go-Live's and UAT's
What we offer:
- Strong flexible benefits package that you can tailor to your own needs and choose Multisport card, shop vouchers and many others – MyBenefit cafeteria
- Premium insurance for medical services for employee and family members- Luxmed
- Life & Disability Insurance for employees and family members- Generali
- Profitable Voluntary Pension Fund
- Social Funds benefits: holiday bonuses, allowance for kindergartens, etc.
- Integration and cultural events for employees
- Reward and recognition program for high performers
- Relocation assistance - Accommodation, travel and other expenses covered
- Friendly and chill atmosphere and company culture
Equal Opportunity Employer:
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, marital status, age, ethnic and national origin, sexual and political orientation and disability status, or any other characteristic protected by law.
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