Remote IT Director, Product
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Position Type: Full-Time (Primarily Remote)
Salary: $145,000 - $175,000 DOE
Join our team at Lemnis Lemnis is a public charity dedicated to harnessing transformative change to expand learning for all. We are excited to announce a new opportunity for a IT Director - Product Tech to join our innovative, forward-thinking, and growing organization. At Lemnis, we are committed to fostering a collaborative and inclusive work environment where every team member can thrive. If you are passionate about expanding learning for all, eager to make a meaningful impact, and ready to take on new challenges, we would love to hear from you. Apply now and be a part of our journey
Position Summary
At Lemnis, we believe that the world is changing in exciting ways. It's up to us to create more equitable, flexible, and learner-centered systems that empower young people to rise to the challenges and opportunities of the future. We're looking for both a strategic and hands-on IT Operations Director to lead and scale our IT function from the ground up during a period of rapid growth driven by mergers and acquisitions. This person will drive strategic initiatives that mature our technology infrastructure, FinOps capabilities, security posture, while simultaneously own day-to-day IT operations. You'll inherit a lean, high-performing team and be expected to elevate processes, design automations, and build systems that reduce manual effort across the organization. The successful candidate must be equally comfortable and adept at establishing technology roadmaps, advising senior leaders, troubleshooting urgent issues, configuring systems, and working directly with employees and acquired-company teams.
Core ResponsibilitiesStrategic Leadership & Initiatives
FinOps Pipeline: Design and implement (using your team of 4 and consultants as necessary) an automated financial operations pipeline—ingesting data into a data warehouse, and building actional dashboards to replace manually reconciled spreadsheets. Own spend tracking, projection, and reporting.
Operational Excellence: Expand beyond automated on/offboarding to full lifecycle SaaS management—vendor contract storage, invoice alerting, renewal notifications, Shadow IT detection, and integration with the FinOps pipeline.
End-to-End Security & Resilience: Formalize backup and disaster recovery procedures across enterprise platforms. Design and lead intentional restore drills. Build documentation and evidence of resilience testing. Manage endpoint protection, DLP policy tuning, and AI app governance.
Rapid HR Pipeline (Sourcing to Onboarding): Take the lead on the IT-to-People Ops onboarding pipeline. Own the technology handshake from recruitment through Day 1—ensuring provisioning, welcome communications, equipment logistics, and system access are seamless and internally driven rather than vendor-dependent.
M&A Support: Lead enterprise IT due diligence for potential acquisitions, including infrastructure, applications, contracts, cybersecurity, staffing, and integration risk.
Division Onboarding: Lead the technology integration of newly acquired or merged divisions (“Divisions”) (e.g., migrate teams onto Lemnis Google Workspace, Slack, Jira/JSM, 1Password, laptops, and IT Help Desk portal). Build productive relationships with acquired organization leaders and technical teams and work with integration teams to document integration plans, milestones, dependencies, budgets, owners, and risk-mitigation activities. Partnering with Division teams, identify opportunities to consolidate licenses, vendors, and infrastructure while minimizing disruption to employees and customers.
Onboarding Playbook Elevation: Redesign and maintain the employee technology onboarding playbook to be best-in-class—automated where possible, clear where manual, and consistently executed regardless of which team member runs it.
Workflow Design & Automation: Design JSM workflows, Trelica automations, Jira automation rules, and cross-platform integrations that reduce toil. Examples: automated vendor security screening handoffs between Procurement and IT, automated App Catalogue request-to-provisioning pipelines, onboarding/offboarding runbooks with minimal manual steps.
Hands-On IT Operations (Day-to-Day)
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