Merchant Monitoring Analyst

5 dni temu

Kraków, Lesser Poland TN Poland Pełny etat

Social network you want to login/join with:

Client:

ZEN.COM

Location:Job Category:

Other

EU work permit required:

Yes

Job Reference:

23a131df1b25

Job Views:

6

Posted:

23.01.2025

Expiry Date:

09.03.2025

Job Description:

Are you looking for an opportunity to work in a rapidly growing startup that does meaningful work? Or maybe you're tired of the mundane cubicle jobs and want to join a friendly, passionate team with limitless potential? If so, we may be the business for you

We are looking for Merchant Monitoring Analyst.

Purpose of the Position

The Merchant Monitoring Analyst role involves meticulously monitoring merchant activities, detecting anomalies or potential fraudulent behavior, and implementing measures to mitigate risks. The Merchant Monitoring Analyst plays a pivotal role in safeguarding the financial interests of the company and its customers by maintaining vigilance over merchant transactions and activities.

Requirements:

  • At least 1 year of professional experience in merchant monitoring or e-commerce fraud area.
  • Experience in the field of fraud detection techniques.
  • Good knowledge of the industry and payments ecosystem.
  • High level of responsibility, curiosity, and conscientiousness.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to maintain confidentiality and data protection.
  • Attention to detail and high productivity.
  • Goal-oriented approach with a focus on achieving results.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and collaborate with cross-functional teams.

Scope of Duties:

  • Conduct ongoing monitoring of the merchant portfolio to assess transaction risk and ensure compliance with operational procedures and requirements of payment organizations.
  • Identify and monitor suspicious activities and risks within the merchant portfolio based on transactional behavior analysis, historical data, and other relevant factors.
  • Stay updated on emerging fraud trends and techniques within the organization to enhance fraud detection capabilities regularly.
  • Analyze transactional data and generate actionable recommendations aimed at improving fraud detection and minimizing rejection rates for merchants.
  • Verify specific sectors of payments to reduce the number of possible abuses.
  • Implement various solutions to prevent fraudulent transactions and activities within the merchant portfolio effectively.
  • Continuously monitor merchant reputation, store content, negative news, and potential money laundering cases.
  • Monitor reserve levels, transaction limits, and credit risk within the merchant portfolio to mitigate financial risks.
  • Collaborate closely with external institutions, merchants, and partners.
  • Process assigned tasks and projects while suggesting and implementing innovative solutions to improve fraud detection and risk mitigation strategies.
  • Provide training and awareness sessions to internal and external stakeholders on fraud prevention best practices, emerging fraud trends, and the importance of merchant monitoring.

We Offer:

  • Future career opportunities with international exposure.
  • A supportive and diverse environment that allows our employees to thrive and learn.
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