PMO / Project Management Office Specialist

3 tygodni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

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PMO / Project Management Office Specialist, WarsawClient:

RITS

Location:

Warsaw, Poland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

c01e0a88765e

Job Views:

3

Posted:

28.03.2025

Expiry Date:

12.05.2025

Job Description:

We are looking for Project Management Office Specialist

Preferred working mode: 3 weeks of work in the Middle East and 1 week in Poland. Remote work is also an option.

About the project: Work on cutting-edge technologies like GenAI, AI agents & co-pilots, cloud computing, chatbots, data lakes, and advanced machine learning algorithms, all built on a foundation of modern application development across diverse frontend and backend technologies.

Responsibilities:

  • Support Service Delivery Managers in the Application Evolution Services processes provided for various clients.
  • Support project and service planning, scoping, dependency and risk identification as well as management, resource planning and deployment.
  • Documentation management - creating and updating technical, functional and operational documentation related to projects and services, support subject matter experts in documents preparation, keep project/service documentation well organized and updated.
  • Aid implementation of ITSM processes - e.g., help service team in smooth resolution of tickets (service requests, incidents, change requests) at all stages and when dealing with all functions involved.
  • Support the service management in identification and implementation of improvements to enhance the service quality and efficiency.
  • Support the service management in release planning and execution.
  • Support the transition processes when taking over or setting up the services for new clients by maintaining the transition schedule, organizing the meetings, etc.
  • Support the service management in planning the team capacity.
  • Support management of SLAs/KPIs execution by taking care that all relevant reports are completed and up to date.
  • Ensure compliance of the services with corporate policies and standards.
  • Supporting training activities and knowledge transfer to teams and clients.

We are looking for:

  • Minimum 1-2 years of experience working as a Project Management Officer/Specialist or Consultant, interest in PMO area and project coordination.
  • Experience in a similar position in an IT company, consulting company or financial institution.
  • Very good knowledge of MS Office (especially MS Excel, MS Word and MS PowerPoint) and MS SharePoint.
  • Very good command of English, both spoken and written.
  • General understanding of Agile/Scrum methodologies, the iterative product development process and project management methodologies.
  • Bachelor's degree in business administration, information technology, computer science, or a related field.
  • Very good communication and interpersonal skills, with the ability to interact effectively with diverse teams and stakeholders - service team, development teams, product owners, service solution designers, architects, business representatives.
  • Problem-solving and analytical skills.

Nice to have:

  • Understanding of ITSM (IT Service Management).
  • Understanding of ITIL framework and best practices.
  • Knowledge of German.
  • Knowledge of SAP technology, including SAP Public Cloud, Finance and Controlling, and SAP Base and SAP Business Technology Platform (BTP).
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