FUTURE OPENING

Job Title: Employee Lifecycle Specialist

We are currently advertising this role to establish a pool of interested talent with German language skills for future openings. Interested individuals are encouraged to register their interest by applying for the role. We will reach out to you as soon as the right position becomes available.

Takeda Business Solutions (TBS) is a key business partner for Takeda creating an exceptional experience where you feel supported and confident in our solutions. We harness the power of data and digital to optimize end-to-end processes across Finance, Procurement and HR.

We drive the latest technology and next generation capabilities in artificial intelligence, robotics, automation, and analytics, while being agile at scale. With a clear line of sight to the patient, we create seamless experiences that free up our partners' and colleagues' time to focus on our purpose – better health for people, brighter future for the world.

As an Employee Lifecycle Specialist at Takeda, you will deliver back-office support services with a focus on employee experience, proficiency, and promptness. You will work on solutioning for queries, execute employee changes in our HR systems, generate HR paperwork, and work collaboratively on improvement initiatives.

• You will utilize HR Systems: Proficiently navigate HR systems (Workday) and the Employee Portal to address inquiries related to HR policies, procedures, and tools.
• Executing Employee Lifecycle Changes: Handle all aspects of employee lifecycle changes in HR systems including hiring, job changes, terminations, and leaves of absence. Maintain meticulous records and ensure compliance with company policies and legal regulations.
• Generating HR Paperwork: Prepare HR documentation such as contracts of employment, annexures, work certificates, and ad-hoc reference letters. Ensure accuracy and completeness of all paperwork generated.
• Collaboration and Data Accuracy: Collaborate with Talent Acquisition (TA) operations, Payroll, and Compensation & Benefits teams to verify and maintain the correctness of employee data. Facilitate seamless information flow between departments.
• Providing HR Support: Respond to HR inquiries and issues via a ticketing system (Service Now). Offer timely and effective solutions while adhering to established protocols and policies.
• Policy Compliance: Ensure all documentation and requests adhere to company policies and legal requirements. Maintain high standards of compliance and confidentiality in handling employee information.
• Process Improvement: Actively contribute to enhancing Corporate Services procedures and processes to boost employee satisfaction, drive performance, and achieve organizational goals. Participate in regional or country-specific projects aimed at optimizing HR processes.
• Query Resolution: Identify and research incoming queries from managers and HR Business Partners. Provide comprehensive responses and escalate issues as necessary to ensure timely resolution.

• Experience working in Human Resources or Customer Service, preferably in an HR Service Centre.
• Ability to operate with a solution-focused mindset and desire to deliver exceptional employee experience.
• Fluency in English is essential.
• Good skills in German (both written and spoken).
• Strong understanding of HR policies, procedures, and regulations.
• Proven experience working with HR systems, preferably Workday.
• Proven experience working with a Case Management System, preferably ServiceNow.
• Excellent communication and interpersonal skills.
• High level of attention to detail and accuracy.
• Ability to prioritize tasks and manage time effectively.
• Demonstrated commitment to continuous improvement and proactive approach to process optimization.

• Your Wealth:
  • Annual Bonus
  • Referral Bonus
  • Social Fund (Christmas Bonus, Holiday Allowance etc.)
  • Employee Recognition
• Your Health:
  • Medical Care - various packages for the employee fully sponsored by Takeda. Family packages additionally paid by employee.
  • Eyeglass refund
• Your Future:
  • Group Life Insurance
  • Employee Capital Plans
  • A broad variety of learning platforms
  • Professional Growth opportunities including mentoring program.
  • Next-Generation Series – our comprehensive offer of internal webinars available to all employees from day 1
  • One additional day-off for voluntary activities
  • Fruits in the office, broad variety of coffee and tea
  • Flexible working hours and hybrid working
  • Employee assistance program