Support Engineer Intune

2 dni temu

Warszawa, Województwo mazowieckie, Polska Snowrelic Inc Pełny etat 60 000 zł - 90 000 zł Umowa

Role: Support Engineer Intune

Location

Krakow, Poland (onsite)

EU Citizens Only

Key Responsibilities

  • Provide L1 support for Microsoft Intune-related issues.
  • Troubleshoot device enrollment, policy deployment, and compliance issues.
  • Support application deployments and Company Portal-related incidents.
  • Handle user access and device management requests.
  • Perform initial diagnosis and escalate complex scenarios to L2/L3 teams.
  • Maintain accurate case documentation and adhere to SLA requirements.

Key Skills Required

  • Microsoft Intune
  • Microsoft Entra ID (Azure AD)
  • Windows 10/11 Administration
  • Device Enrollment & Management
  • Device Compliance Policies
  • Configuration Profiles
  • Application Deployment (Win32, M365 Apps)
  • Windows Autopilot
  • Basic Conditional Access knowledge
  • Microsoft 365 Administration
  • Basic troubleshooting of iOS, Android, macOS, and Windows devices

Candidate Profile

  • Strong troubleshooting skills.
  • Good customer communication abilities.
  • Understanding of modern endpoint management concepts.
  • Ability to work in a fast-paced support environment and manage multiple cases effectively.