Support Engineer Intune
2 dni temu
Warszawa, Województwo mazowieckie, Polska
Snowrelic Inc
Pełny etat
60 000 zł - 90 000 zł Umowa
Bezpłatnie za pośrednictwem poczty elektronicznej lub Google
Zapisz tę ofertę pracy i uporządkuj wyszukiwanie
Utwórz bezpłatne konto, aby zapisywać oferty pracy, tworzyć alerty i wracać do tego ogłoszenia ze swojego pulpitu nawigacyjnego.
Bezpłatnie za pośrednictwem poczty elektronicznej lub Google
Role: Support Engineer Intune
Location
Krakow, Poland (onsite)
EU Citizens Only
Key Responsibilities
- Provide L1 support for Microsoft Intune-related issues.
- Troubleshoot device enrollment, policy deployment, and compliance issues.
- Support application deployments and Company Portal-related incidents.
- Handle user access and device management requests.
- Perform initial diagnosis and escalate complex scenarios to L2/L3 teams.
- Maintain accurate case documentation and adhere to SLA requirements.
Key Skills Required
- Microsoft Intune
- Microsoft Entra ID (Azure AD)
- Windows 10/11 Administration
- Device Enrollment & Management
- Device Compliance Policies
- Configuration Profiles
- Application Deployment (Win32, M365 Apps)
- Windows Autopilot
- Basic Conditional Access knowledge
- Microsoft 365 Administration
- Basic troubleshooting of iOS, Android, macOS, and Windows devices
Candidate Profile
- Strong troubleshooting skills.
- Good customer communication abilities.
- Understanding of modern endpoint management concepts.
- Ability to work in a fast-paced support environment and manage multiple cases effectively.