Experienced Salesforce Developer

Experienced Salesforce Developer (Service Cloud/Experience Cloud or Revenue Cloud/Sales Cloud) - Open to both Manila and Warsaw

What makes us, us join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say hello to SimCorp At its foundation, SimCorp is guided by our values - caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we’re saying, keep reading

Why this role is important to us:

You will be working on our global Salesforce platform that spans Sales Cloud & Revenue Cloud, Data Cloud & Marketing Cloud Next and Service Cloud & Experience Cloud. It’s high in complexity and on top of the standard Salesforce Clouds also includes different apps such as Marketing Cloud Account Engagement (Pardot), Conga CPQ, Cadalys ITSM and Salesforce Backup and Recover (formerly Own), among the large ones. We are looking for a highly qualified and skilled Salesforce expert to join our CRM team in Group IT Enterprise Applications. As our newest Application Specialist, you will get a unique possibility to play a key role, working across the Salesforce platform in close collaboration with your team members and key stakeholders. You will analyze business requirements and suggest, implement, and maintain innovative and efficient solutions.

In Group IT we are approximately 130 employees of which 30 work in Enterprise Applications. We are a highly diverse group with more than ten nationalities, situated in several locations, with the majority in Denmark, the Philippines and Poland. In the CRM team, you will meet 8 other colleagues, and more are expected to join later in the year. The department is highly professional, skilled and adept at the full life cycle of applications (designing, configuring, developing, implementing, supporting, and maintaining our internal, mainly cloud-based, applications). Tech stack: Salesforce, Workday, SAP, Atlassian, Microsoft Fabric, Boomi.

What you will be responsible for:

• Communicate and interact directly with our business stakeholders and end-users to analyze objectives and capability requirements
• Design, configure/develop and implement solutions within the Salesforce platform and in apps part of the Salesforce ecosystem
• Provide input to our application strategies and architectural designs
• Test the stability and functionality of the application
• Take part in maintaining the platform, troubleshoot and fix bugs
• Produce documentation and do operational handover

What we value:

• A degree in Computer Sciences, Software Engineering, Business Administration or similar
• Relevant/several years of experience from a similar position in an international and agile environment
• A broad knowledge/experience with the Salesforce object model, the platform, and maintenance hereof, when it comes to configuring and developing using e.g. Dynamic Forms, Flow-first automation, legacy Process Builder, Platform Events and the Lightning App Builder.
• From a Salesforce Cloud-perspective, you know your way around in one or more of the following: Service Cloud and Experience Cloud. Specifically, we believe you are familiar with Case Management, Email-to-Case, Assignment Rules, Feed Items, Omni-Channel, Entitlements, Milestones, Business Hours, Escalation Rules, Knowledge, the Service Console and preferably Guest User security
• Sales Cloud and Revenue Cloud/Agentforce Revenue Management. Specifically for Revenue Cloud, we believe you are familiar with overall Quote-to-Cash, product- and price rules, bundles/options configuration, CML, the Dynamic Revenue Orchestrator (DRO) and Procedure Plan Apex Hooks.
• Alternatively, you have similar experience from Conga- or Steelbrick/Salesforce CPQ implementations or equivalent Marketing Cloud (Next and/or Account Engagement) and Data Cloud + Agentforce experience is ideal but not required
• Development skills within Lightning components (LWC), legacy Aura and Apex and experience with SOQL/SOSL, VS Code, SFDX or Force.com IDEs and a strong understanding of governor limits and bulkification
• Security-awareness in everything you build on the platform around sharing/security model, profiles/permission sets, roles, sharing rules and FLS/CRUD
• Salesforce DevOps and release management experience using tools like Copado or Gearset to work with branching strategies and deployment pipelines
• Brilliant collaboration- and communication skills, bridging IT and