Hybrid CX Operations

3 dni temu

Kraków, Województwo małopolskie, Polska Estarta Poland Sp. z o. o. Pełny etat 78 120 zł - 111 600 zł Umowa
A leading technology solutions provider in Cracow seeks a Customer Experience Manager to oversee the Expert Care program for major accounts. The role involves managing customer incidents and ensuring resolution while providing strong support through effective communication. Candidates must be fluent in French and English, possess leadership skills, and understand technical processes. A hybrid working model allows flexibility, with an emphasis on problem-solving and relationship-building with clients.