Solutions Consultant

Enhance Digi Solutions (EDS) is a technology and digital solutions business helping organizations improve their operations & enhance customer experience through website development, CRM implementation, custom software applications, Web & Mobile Cloud Applications, business automations, AI-powered solutions, SEO, digital marketing & powerful business solutions that drive real business growth.

Job Description

This is a remote position.

This is a remote position for an individual interested in combining business development, technology consulting, Go-to-Market (GTM) strategy, and customer success.We believe successful partnerships are built on trust, responsiveness, accountability, and a genuine commitment to client satisfaction.

As a Solutions Consultant at EDS, you’ll help identify market opportunities, research potential customers, understand business challenges, and position our technology solutions to prospective clients. You’ll contribute to GTM initiatives for our services, custom applications, SaaS products, and AI-powered solutions.

Working closely with the Founder and technical team, you’ll gain hands-on experience in market research, lead generation, customer discovery, solution demonstrations, sales pipeline management, client onboarding, and business development.

The role combines commercial and technical learning, offering opportunities to develop your expertise while helping EDS expand its market presence, acquire customers, and grow its technology business.

Key Responsibilities

1. Business Development & Lead Generation

• Research potential clients, identify business opportunities, and develop prospect lists across relevant industries.
  
• Support outreach through LinkedIn, email, professional networks, and other appropriate channels.
  
• Understand prospective clients’ business needs and identify opportunities for EDS’s services and solutions.
  
• Follow up with leads, maintain prospect records, and help move opportunities through the sales pipeline.
  
• Contribute ideas to improve lead generation, outreach, conversion rates, and business development processes.
  
• Research target markets, industries, customer segments, competitors, and potential business opportunities.
  
• Help identify ideal customer profiles (ICPs), develop prospect lists, and prioritize potential customers for EDS’s services and software products.
  
• Contribute to GTM initiatives for website development, CRM implementations, business automation, custom applications, and AI-powered solutions.
  
• Support positioning, messaging, outreach campaigns, and sales enablement materials that communicate EDS’s value proposition.
  
• Explore customer acquisition channels, including LinkedIn, email outreach, partnerships, referrals, and relevant online communities.
  
• Track outreach activity, lead conversion, customer feedback, and sales pipeline performance to identify opportunities for improvement.
  
• Collaborate with the Founder to test GTM approaches, refine sales strategies, and identify opportunities to expand EDS’s customer base.
  

3. Client Engagement & Solution Discovery

• Engage with prospective and existing clients to understand their business challenges, requirements, and objectives.
  
• Conduct discovery discussions and document business requirements, expectations, and potential solutions.
  
• Help clients understand how websites, CRM systems, custom applications, automation, and AI solutions can address their needs.
  
• Prepare proposals, presentations, and solution recommendations in collaboration with the Founder and technical team.
  
• Maintain professional communication and build positive client relationships.
  
• Client Satisfaction & Relationship Building: Prioritize client satisfaction by understanding customer needs, setting clear expectations, communicating proactively, and ensuring a positive experience throughout the customer journey.
  
• Take ownership of client follow-ups, address concerns promptly, and coordinate with the relevant team members to resolve issues.
  
• Proactively identify opportunities to improve the customer experience, strengthen relationships, and build long-term client partnerships.
  

4. Product Demonstrations & Solution Consulting

• Learn EDS’s services, applications, and technology offerings to communicate their capabilities effectively.
  
• Support client demonstrations and explain relevant features, workflows, and business benefits.
  
• Develop an understanding of CRM platforms, SaaS applications, APIs, business automation, and AI-powered tools.
  
• Participate in solution research and explore how technology can solve specific client problems