Team Leader, Customs
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Job Req Number: 110600 Time Type: Full Time
HR Specialist: Mateusz Warchałowski
Your responsibilities:
- Leading and coordinating day-to-day operations of customs administration team.
- Leading and optimizing work processes, including good practices.
- Coordinate daily tasks with team members.
- Managing delivery of Service Level Agreements within managed service area.
- Creating and maintaining effective cooperation with other teams within Customs department/ other departments and branches.
- Acting as a Point of Contact for problems and escalations.
- Managing performance and efficiency of the team based on sufficient analyses and reports.
- Creating and maintaining process documentation.
- Participating in budget plans.
Our requirements:
- Minimum 2 year of hands‑on experience on the similar position.
- Strong communication skills towards all levels of an organization.
- Higher education preferred in logistics/customs/maganement area.
- Knowledge of customs and TSL industry
- Knowledge of English at least at level B2/C1.
- Knowledge of MS Office (Word, Excel, Power Point).
- Ability to effectively engage and motivate direct reports.
- Support professional development of the team members.
- Ability to deliver companies goals.
- Knowledge of Lean methodology would be an asset.
- Good understanding of change management.
What we offer:
- Employment based on an employment contract, along with a comprehensive benefits package
- Training and development programs, as well as access to an e‑learning platform
- Onboarding program with the support of a dedicated Buddy
- Participation in an annual, company‑wide integration event
- A work environment based on Scandinavian organizational culture
- Opportunities for growth through our internal program
Benefits:
- Sharing the costs of sports activities
- Private medical care
- Sharing the costs of foreign language classes
- Sharing the costs of professional training & courses
- Life insurance
- Integration events
- Corporate gym
- Corporate sports team
- Coffee / tea
- Parking space for employees
- Extra social benefits
- Holiday funds
- Christmas gifts
- Employee referral program
- Charity initiatives
- Bicycle parking
- Modern and ergonomic office
- Yoga in the office
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