SAP Basis Consultant
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Job Title: SAP BASIS dCEM (Digital Customer Engagement Manager)
Language Requirement
- Spanish or Italian, with English
Key Requirements
- Minimum 7 years of SAP Basis & Infrastructure experience in customer-facing/support/consulting roles.
- Minimum 5 years of hands-on SAP Upgrade/Migration experience.
- Hands-on experience with at least one hyperscaler: AWS / Azure / GCP.
- Strong SAP Basis experience in cloud environments, including OS/DB migration, SAP release upgrades and infrastructure updates.
- Experience with SAP S/4HANA / SAP Private Cloud / RISE environments.
- Strong understanding of infrastructure operations, escalation handling and customer support processes.
- Customer-facing experience with strong stakeholder, relationship and communication skills.
- Experience working with international, cross-cultural and cross-functional teams.
- Ability to provide technical architecture and SAP landscape guidance to customers.
- Experience supporting sales-to-delivery handover, customer onboarding and SAP Enterprise Cloud Services.
- Experience coordinating with SAP Sales, Presales, Renewals and Customer Success stakeholders.
- Prior SAP RISE migration experience is an added advantage.
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