Commercial Operations Analyst
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Job Summary
Producesreportsthatprovideinsightandguidancetomanagement,includingmappingemployeeactivitiestooverallperformance.Partnerswithvariousbusinessunitstoshareinsights,identifyworkflowimprovements,anddevelopcustomerengagementcampaignstoincreaseproductadoption.SupportsSalesandCustomerSuccessteamsbyensuringaccuratedata,reporting,andanalyticsacrossbusinesssystemsandtools.
Key Responsibilities & Duties
- Deliversonidentifiedongoingneedsaroundperformancemanagement,executesreportsasneeded,andpartnerswithCommercialOperationspeersandleadershiptoaddressongoingandadhocreportingneeds.
- Consistentlydeliversroutinereportinganddatainsightsasrequestedbymanagement.
- Producesreportsanddashboardsthatprovidemeaningfulinsightsintosalesperformance,customeractivity,andoperationalmetrics.
- Extracts,validates,cleanses,andanalyzesdatausingmultiplesystems,includingDynamics365,Salesforce,HubSpot,andPowerBI.
- Identifiesdatadiscrepancies,inconsistencies,anddataqualityissues,ensuringreportingaccuracyandreliability.
- SupportsSalesandCustomerSuccessteamsbyprovidingactionableinsightsandrecommendationsbasedonbusinessdata.
- UsesadvancedExcelfunctionalitytotransformandanalyzedata.
- Understandsrelationshipsbetweendatatablesandsystemstoensureaccuratereportingandinsights.
- Providesfeedbackandideasonthecontinuousimprovementofreportingartifacts,dashboards,andreportingprocesses.
Experience,SkillsandKeyCompetencies
- 1-2 years of experienceinadata,reporting,analytics,salesoperations,orsimilarrole.
- ProficientinMicrosoftExcel,includingPivotTables,VLOOKUP/XLOOKUP,PowerQuery,andworkingwithconnecteddatatables.
- Knowledgeofbusinessintelligencetools,particularlyPowerBI,andemergingrelatedtechnologieswillbeaplus.
- Abilitytoacquire,cleanse,validate,andanalyzedatafromprimaryorsecondarydatasourcesandprovideinsightsintoperformanceandopportunities.
- Strongattentiontodetailandabilitytoworkeffectivelywithlarge,complex,andsometimesmessydatasets.
- Abilitytoidentifydiscrepancies,trends,andopportunitieswithindataandtranslatefindingsintoactionablerecommendations.
- Strongbusinessacumentounderstandthemarketandanalyzeandresolveissues.
- ExcellentcommunicationskillsinEnglish.
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