Director, Finance Analytics, Process Excellence

Director, Finance Analytics, Process Excellence & AI

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Director, Finance Analytics, Process Excellence & AI you will be responsible for leading Finance Operations and Procurement Operations analytics, reporting, process intelligence, automation, and AI enablement capabilities. The role leads the Data Analytics team and partners closely with Global Process Owners, Service Delivery leaders, and business stakeholders to provide actionable insights, performance visibility, governance, and analytical capabilities that support operational excellence and continuous improvement.

This leader is responsible for establishing KPI and performance measurement reporting strategies, process intelligence capabilities, and AI-enabled insights that help identify opportunities, quantify business impact, monitor outcomes, support Finance and Procurement transformation objectives, and enable effective decision-making across Finance and Procurement Operations.

The position supports Accounts Payable (AP), Travel & Expense (T&E), Record-to-Report (R2R), Accounts Receivable (AR), and Procurement Operations by providing the insights, tools, analytics, and governance needed to improve operational performance, stakeholder experience, controls, compliance, and business outcomes.

In this role, a typical day will include:

Process Excellence & Operational Insights:

• Define and execute the roadmap for KPI and performance reporting, process intelligence, and AI-enabled insights across Finance Operations and Procurement Operations.
• Partner with Global Process Owners and operational leaders to identify opportunities for standardization, simplification, automation, and performance improvement through data-driven insights.
• Support Finance and Procurement transformation initiatives by leveraging analytics, process intelligence, benchmarking, and performance insights to drive measurable business outcomes.
• Utilize process mining, benchmarking, root cause analysis, and operational performance data to identify trends, bottlenecks, emerging risks, and improvement opportunities.
• Quantify business impacts and support business case development through analytical modeling and performance measurement.
• Establish performance monitoring frameworks that measure operational effectiveness, efficiency, quality, compliance, and stakeholder experience.
• Enable Global Process Owners and Service Delivery leaders with actionable insights that support prioritization and decision-making.
• Ensure analytics, reporting, and AI initiatives support measurable business outcomes and operational objectives.

Analytics, Reporting & Performance Management:

• Lead the global Data Analytics team responsible for Finance and Procurement Operations reporting, analytics, and insights.
• Define and govern centralized KPI and performance reporting standards, dashboard strategies, and scorecards, while allowing functions and regions to use locally relevant KPIs within the established governance framework.
• Establish consistent governance for KPI definitions, ownership, calculation methodologies, and reporting. Partner with Global Process Owners to define process KPI calculations and maintain centralized visibility of approved global and local measures.
• Deliver executive dashboards, management reporting, and operational analytics that provide timely and actionable insights.
• Advance self-service reporting capabilities and improve accessibility of operational and performance data.
• Develop predictive, diagnostic, and trend-based analytics that improve operational visibility and decision-making.
• Translate complex data into meaningful business insights and actionable recommendations.

AI, Automation & Innovation:

• Evaluate and prioritize opportunities to use diagnostic, predictive, and AI-enabled insights, intelligent automation, and emerging technologies to improve process visibility and decision support within Finance and Procurement Operations.
• Identify high-value use cases where process data and AI can detect patterns, surface root causes, anticipate risks, and improve reporting, decision support, process visibility, and operational effectiveness.
• Support the development and deployment of AI and automation solutions that address business needs and deliver measurable value.