OTC Global Process Solution Key User

4 tygodni temu

Wrocław, Województwo dolnośląskie, Polska AB Volvo Pełny etat

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

About us:

Financial Control & Accounting is the accounting department within the Volvo Group, responsible for financial compliance in all legal entities (except for Volvo Financial Services). Financial compliance is defined as meeting all statutory requirements and internal Volvo Group requirements as described in policies, directives and in Financial Policies and Procedures (FPP).

Order to cash (OtC) is a part of the Financial Control & Accounting, Accounting Services organization. OtC provides services to our internal Partners such as sundry invoices, allocation of customer payments, collection of receivables, cash & bank activities.

As a Global Process & Solution Key User, we are expecting you to work with energy, passion and respect for the individual. In this role, you will be a member of the Order to Cash organization within FCA, Accounting Services.

Mission/Purpose:

The Process & Solution Key User supports process/solution development, improvements and implementation of standard processes/solution on a local site and organizational unit including any adaptations or variants.

The Process & Solution Key User will support the end users and support the full utilization of process and solutions.

Candidate profile:
  • Very Good in English (B2)
  • Minimum 4 years of professional experience gained in accounting area (Order to Cash experience preferred)
  • High level of business process knowledge
  • Very Good understanding of related processes and solutions
  • Very Good understanding of process interfaces to other processes
  • Very Good knowledge about process methods and tools
  • Very Good communication skills
Key responsibilities:
  • Bring business knowledge and needs/requirements from all users to the Business Process Developer/Solution Leader in process/solution development and improvement activities
  • Analyze business issues and business requests from a process and solution perspective before initiating a formal change request
  • Collect, analyze, propose and help prioritize change requests from the users represented towards the Business Process Developer or the Solution Leader
  • Participate in acceptance tests (process and solution)
  • Approve/Reject user acceptance test (i.e., new solution releases)
  • Identify root cause to define process and solution improvement area and propose solution or escalate
  • Review and accept process/solution development and improvement proposals
  • Be the single point of contact for end users (i.e., "how to" questions regarding the process/solution(s) incl. access requests)
  • Communicate and anchor process/solution improvement proposals
  • Support implementation of standard process/es and solution(s)
  • Support the definition of process measurement/s
  • Identify training needs, plan and secure training in cooperation with Business Process Developer and/or Solution Leader
  • Perform process training and give support to end users
  • Represent the users in user groups/reference groups or similar forums
  • Represent Order to Cash Process in different projects
Required competences:
  • End to end process knowledge
  • Effective communication
  • Learning on the fly
  • Ability to work independently
  • Partner and customer focus
  • Teamwork and cooperation
  • Continuous improvement/action oriented
  • Time management
System knowledge:
  • SAP MF 1.0 - must have
  • Excel - fully proficient
  • Blackline
  • Power BI
  • Power Apps – as additional asset
  • Alteryx
  • Power Query
  • S/4HANA & Dynamics - as additional asset
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