Fraud Prevention Consultant

1 tydzień temu

Kraków, Lesser Poland TN Poland Pełny etat

Social network you want to login/join with:

Client:

TP Poland

Location:Job Category:

Other

EU work permit required:

Yes

Job Reference:

355ad9eb3b4d

Job Views:

5

Posted:

22.03.2025

Expiry Date:

06.05.2025

Job Description:

Fraud Prevention Consultant - German Speaking 24/7 at TP Poland

About us and our team:

Does working at one of Europe's largest fin-tech companies sound interesting to you? Are you keen to join a rapidly growing team, in an international environment where you'll get tons of opportunities to develop yourself, and collaborate with colleagues from all over Europe? If so, you are in the right place

Welcome to a leading provider of innovative payment solutions and financial services. With a commitment to excellence and a passion for innovation, we empower businesses and consumers alike to thrive in an increasingly digital world.

About your future role:

Are you passionate about fraud detection and ensuring smooth operational processes? We are looking for a proactive and communicative Fraud Monitoring Consultant to join our Fraud Operations team.

In this role, you will focus on monitoring fraud alerts, optimizing daily operations, and collaborating with internal teams to ensure the highest level of efficiency and fraud mitigation. If you have strong analytical skills, a customer-focused approach, and the ability to work independently, this is an exciting opportunity to make an impact in the field of fraud monitoring.

Your Responsibilities:

  • Closely aligned with the rest of Monitoring team to optimize deliveries and time for all priorities
  • Keeps updated on Fraud and False positive trends and use insights in alert handling
  • Optimize Average Handling Time (AHT) on alerts to have best possible ratio between Misjudgments and False positives
  • Ensures handling of inquiries in SPOC setup
  • Owning the Robotics Responsible Person role
  • Communicates all relevant information to the team and stakeholders via Teams setup
  • Escalates operational matters when needed
  • Assists on Consumer Protection Services (CPS) updates and tasks
  • Handles customer escalation issues when needed through deactivation of specific rules or ensuring action on mitigating fraud
  • Uses Power BI dashboard to the extent needed to optimize alert monitoring and potential input for rules and CPS
  • Handling 2nd line of support on phone line
Your skills:
  • Solid understanding of fraud, fraud trends, false positives, and their impact
  • Fluency in English and German
  • Ability to work different shifts (24/7)
  • Relevant education and experience are seen as a benefit
  • Comfortable on receiving and providing feedback
  • Great communicative skills – used to align internally in the team and to communicate with customers
  • Challenges as-is and continuously speaks up when seeing improvement areas and learnings
  • Capable of managing tasks independently, maintaining structure, and prioritizing effectively.
  • Growth Mindset in terms of personal and team development
  • Proactive approach towards potential changes to come and a strong reactive, constructive attitude towards changes to as-is
We will offer you:
  • An opportunity in a valued fin-tech company in an interesting and always expanding market
  • Appropriate training and support with high-quality standards
  • Competitive salary
  • Employment Contract
  • Medical, life, accident & critical illness
  • Sports benefits
  • Entertainment events for employees
  • Trainings and courses
  • Awesome colleagues and great team spirit with a positive and professional mindset
  • Opportunity for interesting career and growth path internally
#J-18808-Ljbffr

  • Fraud Prevention and Monitoring Expert

    5 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Job Description: We are seeking a highly motivated and organized individual to fill the role of Fraud Prevention Consultant at TP Poland. The successful candidate will have strong analytical skills, a customer-focused approach, and the ability to work independently. As a key member of our Fraud Operations team, you will be responsible for monitoring fraud...

  • Fraud Prevention Expert

    18 godzin temu

    Kraków, Lesser Poland Teleperformance Poland Pełny etat

    **Job Summary:**We are seeking a skilled Fraud Prevention Expert to join our team at Teleperformance Poland. As a key member of our organization, you will be responsible for preventing financial crimes and ensuring the safety of financial transactions.Salary: 7000-9500 gross PLN/monthResponsibilities:Monitor transactions to prevent financial crimes and...

  • Fraud Prevention Consultant

    1 tydzień temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Social network you want to login/join with:Client:TP PolandLocation:KrakówJob Category:OtherEU work permit required:YesJob Reference:1072770ed963Job Views:4Posted:22.03.2025Expiry Date:06.05.2025Job Description:Fraud Prevention Consultant - Norwegian Speaking 24/7 at TP PolandAbout us and our team:Does working at one of Europe's largest fin-tech companies...

  • Fraud Prevention Consultant

    1 tydzień temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Social network you want to login/join with:Client:TP PolandLocation:Job Category:OtherEU work permit required:YesJob Reference:04491855f47bJob Views:5Posted:22.03.2025Expiry Date:06.05.2025Job Description:Fraud Prevention Consultant - Finnish Speaking 24/7 at TP PolandAbout us and our team:Does working at one of Europe's largest fin-tech companies sound...

  • Fraud Prevention Consultant

    1 tydzień temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Social network you want to login/join with:Client:TP PolandLocation:Job Category:OtherEU work permit required:YesJob Reference:a748a0405642Job Views:5Posted:22.03.2025Expiry Date:06.05.2025Job Description:Fraud Prevention Consultant - Danish Speaking 24/7 at TP PolandAbout us and our team:Does working at one of Europe's largest fin-tech companies sound...

  • Financial Fraud Analyst

    5 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Job Overview: We are seeking a skilled Fraud Prevention Consultant to join our team at TP Poland. In this role, you will be responsible for monitoring fraud alerts, optimizing daily operations, and collaborating with internal teams to ensure the highest level of efficiency and fraud mitigation.As a key member of our Fraud Operations team, you will focus on...

  • Fraud Prevention Consultant

    5 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Social network you want to login/join with:Client:TP PolandLocation:KrakówJob Category:OtherEU work permit required:YesJob Reference:508d2bc84e78Job Views:4Posted:28.03.2025Expiry Date:12.05.2025Job Description:Fraud Prevention Consultant - English Speaking 24/7 at TP PolandAbout us and our team:Does working at one of Europe's largest fin-tech companies...

  • 24/7 Fraud Prevention Expert

    24 godzin temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Social media platforms require effective fraud prevention measures.About our team:We are a leading provider of innovative payment solutions and financial services, committed to excellence and innovation. Our team is rapidly growing in an international environment, where you'll have opportunities to develop yourself and collaborate with colleagues from all...

  • Fraud Operations Consultant

    7 dni temu

    Kraków, Lesser Poland careersinpoland Pełny etat

    About Your Career GrowthWe offer an opportunity for interesting career and growth path internally as a Fraud Prevention Consultant - Danish Speaking 24/7. You will have the chance to develop yourself and collaborate with colleagues from all over Europe.Key ResponsibilitiesCollaborate closely with the Monitoring team to optimize deliveries and time for all...

  • Fraud Prevention Analyst

    4 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Social network you want to login/join with:G2A.COM is the world's largest marketplace for digital entertainment. On our platform, over 30 million people from 180 countries have already purchased more than 100 million digital items. Why? Sellers from all over the world present a rich offering of over 75,000 digital codes for games, software, gift cards,...

  • Fraud Detection and Prevention Professional

    7 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    As a Transaction Monitoring Specialist at TP Poland, you will play a critical role in ensuring the integrity of financial transactions and preventing financial crime. In this role, you will be responsible for monitoring transaction data, investigating suspicious activities, and collaborating with internal and external stakeholders to achieve business...

  • Fraud Operations Consultant

    24 godzin temu

    Kraków, Lesser Poland TN Poland Pełny etat

    In today's digital landscape, effective fraud prevention measures are essential for social media platforms.About our mission:We aim to provide innovative payment solutions and financial services, empowering businesses and consumers alike to thrive in the digital world.We foster a positive and professional mindset in our dynamic work environment, emphasizing...

  • Fraud Prevention Specialist

    7 dni temu

    Kraków, Lesser Poland careersinpoland Pełny etat

    As a leading provider of innovative payment solutions and financial services, we are seeking a proactive and communicative Fraud Monitoring Consultant to join our Fraud Operations team.This role involves monitoring fraud alerts, optimizing daily operations, and collaborating with internal teams to ensure the highest level of efficiency and fraud mitigation....

  • Fraud Prevention Consultant

    7 dni temu

    Kraków, Lesser Poland careersinpoland Pełny etat

    TeleperformanceLevel: specialistWorking hours: Full timepublished 2025/03/25About us and our team:Does working at one of Europe's largest fin-tech companies sound interesting to you? Are you keen to join a rapidly growing team, in an international environment where you'll get tons of opportunities to develop yourself, and collaborate with colleagues from all...

  • Fraud Prevention Consultant

    7 dni temu

    Kraków, Lesser Poland careersinpoland Pełny etat

    TeleperformanceLevel: specialistWorking hours: Full timePublished: 2025/03/21About us and our team:Does working at one of Europe's largest fin-tech companies sound interesting to you? Are you keen to join a rapidly growing team in an international environment where you'll get tons of opportunities to develop yourself and collaborate with colleagues from all...

  • Fraud Prevention Consultant

    7 dni temu

    Kraków, Lesser Poland careersinpoland Pełny etat

    TeleperformanceLevel: specialistWorking hours: Full timePublished: 2025/03/25About us and our team:Does working at one of Europe's largest fin-tech companies sound interesting to you? Are you keen to join a rapidly growing team, in an international environment where you'll get tons of opportunities to develop yourself, and collaborate with colleagues from...

  • Financial Crime Prevention Specialist

    7 dni temu

    Kraków, Lesser Poland careersinpoland Pełny etat

    Job OverviewWe are seeking a highly skilled Financial Crime Prevention Specialist to join our team. In this role, you will be responsible for monitoring transaction data, investigating suspicious activities, and collaborating with internal and external stakeholders to ensure the integrity of financial transactions.About the TeamThis is an exciting...

  • Fraud Prevention Consultant

    1 tydzień temu

    Kraków, Lesser Poland careersinpoland Pełny etat

    TeleperformanceLevel: specialistWorking hours: Full timepublished 2025/03/21About us and our team:Does working at one of Europe's largest fin-tech companies sound interesting to you? Are you keen to join a rapidly growing team, in an international environment where you'll get tons of opportunities to develop yourself, and collaborate with colleagues from all...

  • German Speaking Anti-Fraud Expert

    7 dni temu

    Kraków, Lesser Poland careersinpoland Pełny etat

    Job Summary:This is a unique opportunity to join a leading provider of innovative payment solutions and financial services as a Fraud Prevention Consultant - German Speaking 24/7.Key Responsibilities:Closely work with the rest of the Monitoring team to optimize deliveries and time for all priorities.Keep updated on fraud and false positive trends and use...

  • Financial Crime Prevention Analyst

    3 dni temu

    Kraków, Lesser Poland Teleperformance Poland Pełny etat

    Required Skills and QualificationsAnalytical and detail-oriented: the ability to analyze transaction data, spot patterns, and identify anomalies.Knowledge of financial crime tools: familiarity with fraud prevention systems, transaction monitoring software, KYC platforms, and basic understanding of financial crime tactics.Understanding of financial systems...