Payments and Fraud Business Intelligence Manager
3 tygodni temu
Job Summary
This role is responsible for leading a team of business intelligence analysts in detecting and preventing risks across Warner Bros. Discovery properties, including Max, Discovery+, Harry Potter Studio Tours, DC Universe Infinite, and more.
About the RoleWe are seeking a Payments and Fraud Business Intelligence Manager to join our Global Fraud & Abuse Operations Team. This team is at the forefront of ensuring a seamless and frictionless experience for consumers while protecting the revenue of the business.
Your Key Responsibilities- Lead a team of business intelligence analysts by developing and implementing strategies to improve data quality and data insights related to payments and fraud;
- Oversee the hiring and training of new analysts;
- Build and maintain up-to-date SOP and training documentation;
- Prioritize and track projects across the team;
- Work closely with Payments and Fraud Team to understand business objectives, data requirements, and key performance indicators (KPIs);
- Leverage robust analytical abilities to process and interpret extensive datasets, uncovering critical insights to guide decision-making;
- Maintain high data quality and address any discrepancies;
- Improve data access and insights through automation by reducing manual dependency on pulling data;
- Assist in standardizing metrics, tables, and queries;
- Develop ways to use ETL processes to combine distinct datasets or to clean data for final user consumption;
- Collaborate with teams to drive a one culture mindset, such as partnering with Product and Engineering teams on new feature requests and enhancements;
- Deliver consistent data and reports to key stakeholders to keep them updated on the effects of payments and fraud on their business.
- Bachelor's degree in a related area;
- Advanced English Skills;
- Minimum 2 years of experience as a Manager in the area;
- Advanced Skills in SQL;
- Experience with at least one ETL processing and/or Data Visualization tools (Tableau, PowerBI, Looker);
- Directly worked with fraud vendors that use machine learning and rules systems.
- Familiarity with payment industry regulations.
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. We take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
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