Junior Collections

4 dni temu

Kraków, Lesser Poland Capgemini Pełny etat
Junior Collections & Disputes Specialist with French

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR TASKS
  • Delivering high level of customer service: analyses of situation on customer accounts and following up on overdue accounts
  • Issuing statements, invoice copies and dispute outcomes to customers
  • Participating in resolution of unclear payments and evaluating customer account and payment history
  • Contacting customer for pre due and past due payments
  • Maintaining and managing a group of customer accounts
YOUR PROFILE
  • Communicative level of English (minimum B2) and fluent French (minimum C1) both written and spoken
  • Excellent communication and interpersonal skills
  • Good knowledge of Microsoft Office (Excel and Word)
  • Experience in working with ERP systems will be an asset (SAP)
  • Attention to details and quality
  • Student status or bachelor's degree
WHAT YOU'LL LOVE ABOUT WORKING HERE?
  • Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport.
  • Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair). Ask your recruiter about the details.
  • Early support thanks to Buddy Programs: learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies.
  • Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.

We don't require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills.

YOUR DEVELOPMENT PATH

You will start your career from the onboarding plan, where you'll grab the basics. When you gain enough experience, you can get promoted or change your role internally choosing from various job positions in areas such as Supply Chain, HR, Finance, Project Management, Customer Care, IT and much more.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

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