Business Analyst

1 tydzień temu


Warszawa, Mazovia, Polska Citigroup, Inc. Pełny etat

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Change Department Team.

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

We are looking for a Business Analyst who will contribute to onboarding or change of processes and operational workflows for internal or client-driven projects within Securities Services Operations (SSO) Change Department.

This role is critical in helping to shape and drive process and technology change across the Middle Office business. The role requires a strong analytical skillset in order to design, test, and validate complex solutions and services for our clients and operational teams. Communication and networking skills are essential to effectively cooperate with multiple stakeholders at various seniority levels across Product, Technology, Operations, and our Clients.

What would you do as a Business Analyst?

  • Perform process analysis and design solutions in response to client or operational needs;
  • Deliver business requirements, prepare testing plans and execute/oversee testing;
  • Cooperate closely with business stakeholders in hand with our Product, Technology partners, and our clients, whilst ensuring the right infrastructure to align our vision and strategic goals;
  • Take proactive actions targeted at minimizing and mitigating implementation & project risks;
  • Challenge the status quo, displaying initiative and innovation in coming up with solutions;
  • Perform root cause analysis of common operational problems;
  • Manage client and business ad-hoc queries and requirements;
  • Contribute to project plans that assess resource requirements and timescales for execution to ensure overall project timescales can be met;
  • Display appropriate involvement in Department initiatives & strategic planning.
What do you need to become our Business Analyst?
  • At least 3 years of experience as a Business Analyst in Change Management unit or in operational improvements area (e.g. Lean, reengineering programs);
  • Experience of working with asset management clients on a variety of investment fund vehicles (e.g. OEICS, Segregated) or Securities Services operations (desirable);
  • Sound understanding of financial markets;
  • Understanding of BABOK standard and/or IIBA certification is advantageous;
  • Very good command of English;
  • Ability to work in a fast-paced environment under tight contractual deadlines;
  • Excellent communication and stakeholder management skills, with the ability to communicate to a range of audiences;
  • Strong analytical skills;
  • Knowledge of MS Visio, PowerBI, and SQL is a definite asset.
What would you get in return?

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:
  • Private Medical Care Program;
  • Life Insurance Program;
  • Pension Plan contribution (PPE Program);
  • Employee Assistance Program;
  • Paid Parental Leave Program (maternity and paternity leave);
  • Sport Card;
  • Holidays Allowance;
  • Sport and team recreation activities;
  • Special offers and discounts for employees;
  • Access to an array of learning and development resources.
Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Job Family Group:
Operations - Core

Job Family:
Operations Project Management

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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