Salesforce Administrator

technologies-expected :
Salesforce
SQL

responsibilities :
Providing end-user support as 2nd/3rd line (for internal Deloitte employees) through ServiceNow
Monitoring and acting on support activities related to the Kantata application
Develop and deploy declarative changes based on business requirements while ensuring minimal disruption and proper documentation
Effectively manage work items related to change management and collaborate with stakeholders when necessary
Perform critical updates and regular health checks to ensure system stability
Conduct regular checkups to identify and resolve interface run errors
Manage Kantata jobs through the application launcher and investigate and resolve job errors
Perform metadata extension to configure the system
Providing effective professional mentoring to junior employees
Actively contribute as a participant in sprint workshops, providing valuable insights
Update technical interfaces and documentation as required

requirements-expected :
Thorough knowledge of Salesforce and potentially Kantata data models, with in-depth knowledge of Salesforce platform technical capabilities
Minimum of 2-3 years of experience in a related technical capacity
Demonstrate experience working with relational databases and understanding data interdependence
Experience with common system integration methods and technologies such as Web services, SOAP, JSON, REST, APIs, XML, SSO, SQL, and SOQL would be an additional asset
Excellent problem-solving and troubleshooting skills
Strong attention to detail and accuracy
Effective communication and collaboration abilities
Ability to work independently and as part of a team
Master’s or Bachelor's degree in Computer Science, Information Systems, or a related field
Proven ability to meet deadlines and manage multiple tasks simultaneously

offered :
Stable job in multinational company based on employment contract
Working in flexible hybrid model - partially from home and the office
Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning)
Structured onboarding process and Buddy program for new joiners
Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion

benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
fruits
integration events
corporate sports team
coffee / tea
leisure zone
extra social benefits
employee referral program
additional paid 2 days off
2 days off for charitable activities