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LiveOps QA Engineer
2 miesięcy temu
We are looking for a LiveOps QA Engineer to join our Best Fiends team at Warsaw office
Role Definition
Responsible for a flawless implementation of all promotions and activities, both inside and outside the game
Hybrid work model: 2 days in the office (Warsaw) - 3 days at home
Responsibilities: Manages the operation of activities inside the game through the game’s Back-end system: setting up promotions, controlling game features, implementing pricing configurations, etc.
Manages the operation of activities outside the game: setting up ongoing and daily emails, web and mobile notifications, including segmented protocols
Assists the Community Manager in Social Media related activities (coupons, raffles, notifications and more) - relevant to some studios
Works on ongoing improvements of operation systems with development teams
Perform full-cycle QA and Live Ops to provide delivery Quality (features Configuration and Testing)
Acts as a focal point for Operations in feature development processes, as a part of task forces
Clarify requirements (inconsistency, etc), provided by Business (Product Owners, Monetization Managers)
Estimate own efforts
Feature rollout and production monitoring after delivery on Production
Duty according to Calendar, helping RnD Duty team with the investigation
Bug reporting
Manage Business requirements, Economy, BA and Art issues related to Operation/QA tasks, ability to explain the issue confidently and suggest solutions
May develop to being in charge of a certain domain on the Operations team - Improving internal processes, product focal point, customer orientated projects, etc.
Communication:
- Participation in team activities, such as Daily, Live QA meeting, Retro, Planning, Knowledge sharing inside the team, etc.
- Clarification with Monetization, Product owners, Art Team, Economy Team, Analytics Team, RnD Feature teams, Participation in RnD Knowledge sharing meetings
Work with test devices, utilities:
Jira, Confluence, MS Excel, Charles, DB (Vertica, Data Grip), Testrail, Mobile Platforms, Browser console
Requirements: High proficiency in using Excel
Logical thinking
Mobile-specific knowledge and experience in mobile testing
Familiarity with the studio's game and features
Ability to use different software - Back office software, wiki, project management software
Basic knowledge of SQL is an advantage
Technological orientation
Interfaces
Strong collaboration within the studio, taking part in cross-unit processes
Working with studio management on occasion
Occasional interfaces with back office development teams
What does it mean to work at Playtika?
You’ll join a team of leaders in the field, and enjoy amazing benefits, some are listed below:
A competitive salary and performance-based bonuses;
Hybrid working mode: Two days from our office, located in the heart of Warsaw (Browary Warszawskie), and three days from anywhere, per week
All you can eat Breakfast, lunches, desserts, snacks and much more in our Playtika-only cafeteria
Access to PlaytiCafe where all of your coffee (and other refreshments) dreams come true;
Six “Power Up” long weekends for all, and additional day off for your birthday month;
Private medical healthcare and three additional sick leave days;
A wellness program in the office: yoga classes, massage chairs and zerobody room;
Gaming room with a variety of activities;
Flexible working hours and monthly happy hours;
Work permit assistance for employees;
Corporate celebrations, team buildings, and fun activities.
Come play with us
