Senior ServiceNow Developer

1 miesiąc temu

Gdansk, Polska EPAM Systems Pełny etat

SEE YOURSELF IN THIS ROLE For our Client, we are seeking a highly skilled and motivated Senior ServiceNow Developer to play the role of a stream lead in the implementation of ServiceNow solutions. In this position, you will be instrumental in establishing ServiceNow functionalities from scratch, covering various modules including ITSM, ITOM, HRSD and more.

As a part of this role, you will lead the team and serve as the primary expert for the ServiceNow implementation project, enabling you to influence the entire process to align perfectly with the organization and its clients.

It is a fully remote position offering you the flexibility to work from any location in Poland, whether it's your home or one of our well-equipped offices in Gdansk, Katowice, Krakow, Lodz, Warsaw, or Wroclaw.

WHAT YOU’LL DO ServiceNow Implementation:  Drive the end-to-end implementation of ServiceNow, covering various modules, including ITSM, ITOM, HR Service Delivery (HRSD) and various integrations
Team Leadership:  Lead and manage a team of professionals involved in the ServiceNow project, ensuring effective collaboration and timely project delivery
Technical Expertise:  Serve as the key technical expert for ServiceNow, offering guidance and expertise on ServiceNow best practices, capabilities, and customization
Project Planning:  Develop and execute project plans, timelines, and strategies to ensure the successful completion of the ServiceNow implementation project
Requirements Gathering:  Collaborate with stakeholders to gather and define business and technical requirements, ensuring the effective configuration and customization of ServiceNow to meet those requirements
Configuration and Customization:  Configure ServiceNow modules, workflows, and processes to align with project objectives and organizational needs
Integration:  Ensure seamless integration of ServiceNow with other IT systems, including Single Sign-On (SSO) and Active Directory (AD)
Quality Assurance:  Conduct thorough testing and quality assurance to identify and resolve any issues, bugs, or inconsistencies in the ServiceNow implementation
Documentation:  Maintain comprehensive documentation of the ServiceNow configuration, customizations, and best practices for future reference
Training:  Provide training and support to end-users and team members to maximize the effective utilization of ServiceNow
Continuous Improvement:  Stay up-to-date with ServiceNow updates, enhancements, and industry best practices, and implement improvements as needed

WHAT YOU HAVE Proven experience in leading and successfully implementing ServiceNow solutions from scratch
In-depth knowledge of ServiceNow modules, including ITSM, ITOM, HRSD, and more
Strong expertise in ServiceNow configuration, customization, and best practices
Excellent project management and leadership skills
Familiarity with IT service management processes
Experience in integrating ServiceNow with other IT systems, including Single Sign-On (SSO) and Active Directory (AD)
Effective communication and interpersonal skills for collaborating with stakeholders
Problem-solving and analytical capabilities
ServiceNow certification is a plus

WE OFFER We gather like-minded people :
Friendly team and enjoyable working environment
Engineering community of industry’s professionals
Flexible schedule and opportunity to work remotely within Poland
Chance to work abroad for up to 60 days annually
Relocation within our 50+ offices

We provide growth opportunities :
Outstanding career roadmap
Leadership development, career advising, soft skills and well-being programs
Certification (GCP, Azure, AWS)
Unlimited access to LinkedIn Learning
Language classes on English and Polish for foreigners

We cover it all :
Stable income (Employment Contract or B2B)
Participation in the Employee Stock Purchase Plan
Referral bonuses
Benefits package (health insurance, multisport, shopping vouchers)
Corporate and social events

We may contact chosen candidates only

ABOUT EPAM EPAM is a leading global provider of digital platform engineering and development services. We embrace a dynamic and inclusive culture, where you will collaborate with multi-national teams, contribute to a myriad of innovative projects, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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