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Lead Kafka Support Engineer

1 miesiąc temu

Krakow, Polska EPAM Systems (Poland) sp. z o.o. Pełny etat

technologies-expected :
Apache Kafka
HELM
Python
Shell

technologies-optional :
Google Cloud Platform
AWS
Jenkins
Pipelines
Groovy
Linux

about-project :
We are building a Kafka platform support team and looking for a Lead Kafka Support Engineer.
The candidate will be responsible for installing, monitoring, troubleshooting, and maintaining Kafka platform, ensuring optimal performance, security, developing new features/automation/integration. Kafka Platform team are also involved into supporting PagerDuty and Uptrends SaaS including automation of these platforms support.
This role requires participation in an on-call support, including up to 8 hours on one weekend day (Saturday or Sunday).
We are supporting B2B contract only for this role.

responsibilities :
Install and provision new Kafka clusters and supporting components
Regularly monitor the health and performance of the Kafka platform and data pipelines
Identify and fix issues related to the platform, including data pipelines, network problems, cloud or containerization resource failures, or software bugs
Perform regular performance tuning of Kafka platform components
Monitor and optimize the cost and performance of Kafka clusters
Upgrade the Kafka platform to newer versions, including planning, testing, and implementation
Manage the security of the Kafka platform, including access control lists, encryption, and regular security reviews
Perform regular backups and disaster recovery procedures
Manage the capacity of the Kafka platform, including projecting future growth and scaling needs
Document procedures, configurations, and issue resolutions, and share knowledge with the team
Work with Confluent Support for issues that cannot be resolved in-house
Support existing Infrastructure as Code (IaC) and Configuration Management (CM) automations/pipelines for Kafka platform management and maintenance
Maintain and enhance onboarding automation scripts
Support Kafka self-service automations for Topic, RBAC, Schema, and Connectors management
Support application teams in setting up and onboarding Kafka consumers, producers, connectors, and streams
Provide support for team requests in Slack and convert to CLOUD Tickets if complexity is high
Implement new features released by the vendor as part of their product roadmap, in coordination with the CoreLogic Platform owner team
Implement and enhance automation scripts and processes to reduce the number of tickets via self-service

requirements-expected :
5+ years of experience with Apache Kafka
Demonstrated experience in leading and managing teams of developers, ensuring successful project outcomes
Proven experience in the implementation and maintenance of Confluent Platform
Relevant certifications (such as Confluent Certified Developer or Administrator for Apache Kafka) would be an advantage
Strong knowledge of HELM
Experience with Python/Shell scripting and automation
Excellent problem-solving skills and the ability to troubleshoot complex issues
Experience in automating processes and maintaining automated scripts
Understanding of networking, and capability to coordinate with different teams including the Networking team, and CI/CD team, among others
Fluent English written and verbal communication skills at a B2+ level

offered :
Engineering community of industry professionals
Friendly team and enjoyable working environment
Flexible schedule and opportunity to work remotely within Poland
Chance to work abroad for up to 60 days annually
Relocation within our 50+ offices
Outstanding career roadmap
Leadership development, career advising, soft skills, and well-being programs
Certification (GCP, Azure, AWS)
Unlimited access to LinkedIn Learning, Get Abstract, O’Reilly, Cloud Guru
Language classes in English and Polish for foreigners
Stable income (Employment Contract or B2B)
Participation in the Employee Stock Purchase Plan
Benefits package (health insurance, multisport, shopping vouchers)
Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more
Referral bonuses
Corporate, social and well-being events
The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview
We will reach out to selected candidates exclusively.

benefits :
private medical care
life insurance
remote work opportunities
flexible working time
fruits
no dress code
video games at work
coffee / tea
parking space for employees
leisure zone
employee referral program
charity initiatives
family picnics