Senior Business Analyst

technologies-expected :
Jira
Azure DevOps

responsibilities :
Perform research and interviews to determine IT business requirements and then translate into User stories. Ensure that the business requirements are in line with the product strategy and roadmap / timing. Independently and through others help, business users define and document acceptance criteria. Lead the team with the Analysis, facilitation, modeling, and organizing information in order to reconcile conflicts, elicit requirements and distinguish solution ideas from business needs. Serves as a technical liaison to product owner, senior business leaders and to the IT Development Teams: Requirements gathering (user stories). Coordinating and Facilitating User testing. As a subject matter expert help the business shape and change their user stories to improve business processes and take advantage of changes in technology and business trends.
Manage issue resolution for end-user problems and ensure a consistent high-level responsiveness and customer care. Documenting steps required to resolve an issue. Manage projects or key tasks such as data migration, cut over vendor management etc.
Anticipate business needs, and market trends that shape the product line model before the business is aware of this need. Working across teams identify pain points and value opportunities for the product line. Support Product owner in defining product line goals, objectives and road map. Ensure solutions are built within the product line model and design the solution their product(s).
Lead the co-ordination of business Change Management activities. Lead change initiatives within IT. Improve IT processes to improve IT's speed and agility to deliver value faster. Supervise other IT team members and lead internal initiatives to improve IT's speed and agility to deliver business value. Be a strong advocate for changing the status quo and driving continuous improvement. Managing budget requirements, vendor activities, reporting and other related activities.
Seek out inconsistencies and problems and bring them to the attention of product owners via sprint retrospectives and suggest problem resolution and business process improvements. Such as rising and falling solution adoption rates etc. Support the scrum process by completing tasks as needed to support the completion of stories.

requirements-expected :
Bachelor’s degree with a focus in computer science or similar discipline.
5+ Years of Business and/or systems analysis in Sales Enablement technologies (CRM tools/ content management / SaaS integrations/ Data modeling).
Operating in an Agile software development environment with tools such as Jira, Azure DevOps etc.
Excellent verbal, written and interpersonal skills needed to translate business requirements into technical solutions.

benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
life insurance
retirement pension plan
holiday funds
christmas gifts
employee referral program
charity initiatives