Support Engineer @ Zowie

3 dni temu

Warsaw, Polska Zowie Pełny etat

About Zowie:
At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions

We are:
Growing fast. We plan on keeping the Team growing You’ll have a lot of autonomy and impact as we grow.
Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.
‍ We're flexible regarding remote & work hours, however, we're looking for a Frontend Engineer in Cracow. We allow everyone to figure out the best ways to collaborate with their team. At the end of the day, it's about delivering
We strive to be:
Ambitious and innovative. We don’t settle on existing solutions and keep looking for better ways to tackle challenges. Bold and free-thinking. We trust our employees to find the best solutions.
‍♀️Agile and high-performing. We work smarter, not harder. We use our OKRs to keep ourselves focused.
Unafraid of change. Zowie is growing quickly. We thrive in an ever-evolving environment.
We will offer you:
Employee Stock Option Plan (ESOP).  You’re a part of our company’s future success.
Unlimited paid time off.  We trust each other and don’t count days.
Great company offsites and individual integration budgets.  We spend time together in person to strengthen our team.
Health benefits.  We offer an additional health insurance package.
Development budget.  We want to grow personally and professionally together.
Home-office funds.  Make yourself a comfy space for work on a daily basis.

Ideally, you'll bring with you: Proven working experience in supporting external users in enterprise technical support, IT support, or as a technical engineer, ideally in a SaaS company
Strong problem-solving skills and willingness to go above and beyond the scope of communication with the customer
A knack for connecting the dots between a customer issue and the right resolution
A strong ability and need to understand technical issues and bring the correct tools and stakeholders to the table
Ability to connect to and interact with APIs
Proficiency with SQL, or even better MongoDB
Excellent customer-facing skills and an empathetic approach
Excellent written and verbal communication skills - in other words, a passion for precise and effective wording that exceeds stakeholder expectations
It'll be awesome if you have: Knowledge of at least one of the modern languages like Python, Java, or Scala
Experience with MongoDB
About Zowie:
At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions

We are:
Growing fast. We plan on keeping the Team growing You’ll have a lot of autonomy and impact as we grow.
Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.
‍ We're flexible regarding remote & work hours, however, we're looking for a Frontend Engineer in Cracow. We allow everyone to figure out the best ways to collaborate with their team. At the end of the day, it's about delivering
We strive to be:
Ambitious and innovative. We don’t settle on existing solutions and keep looking for better ways to tackle challenges. Bold and free-thinking. We trust our employees to find the best solutions.
‍♀️Agile and high-performing. We work smarter, not harder. We use our OKRs to keep ourselves focused.
Unafraid of change. Zowie is growing quickly. We thrive in an ever-evolving environment.
We will offer you:
Employee Stock Option Plan (ESOP).  You’re a part of our company’s future success.
Unlimited paid time off.  We trust each other and don’t count days.
Great company offsites and individual integration budgets.  We spend time together in person to strengthen our team.
Health benefits.  We offer an additional health insurance package.
Development budget.  We want to grow personally and professionally together.
Home-office funds.  Make yourself a comfy space for work on a daily basis.
,[You will be working in a team of three Support Engineers and will strive to exceed expectations at every level. You will thus have an impact on how the team operates to drive an excellent customer experience. We have over 120 engaged customers, and we’re growing. We believe their success is our success, so we emphasize supporting them to maximize Zowie’s potential., We expect you to solve a wide array of issues from our customers. While responding to our customers with empathy and our style, you will be diving deep into our logs, databases, APIs, running scripts, or maybe referencing our codebase. Everything that can help understand the issue and solve it. , Our technical support handles cases that haven’t been resolved by the more customer-facing functions. It’s a wide variety of problems, from bugs in the code, integration issues, or statistics not matching up. In order to solve them, you will need to become an expert in our product, which consists of 100+ different services.] Requirements: Technical support, Product support, SaaS, SQL, Web technologies, Proactivity, Communication skills, API, MongoDB, NoSQL, Scripting language, Python, Java, Scala Tools: Jira, GIT, Jenkins, Agile, Scrum. Additionally: Sport subscription, Training budget, Private healthcare, Small teams, Employee Stock Option Plan (ESOP), Unlimited paid time off, Great company offsites, Free coffee, Bike parking, Startup atmosphere, No dress code, Free snacks, In-house trainings, In-house hack days, Modern office, Free beverages.

  • Senior Support Engineer @ Zowie

    3 dni temu

    Warsaw, Polska Zowie Pełny etat

    About Zowie: At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions! We are: Growing fast. We plan on keeping the Team growing! You’ll have a lot of...

  • Analytics Engineer @ Zowie

    4 tygodni temu

    Warsaw, Polska Zowie Pełny etat

    About Zowie: At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions! We are: Growing fast. We plan on keeping the Team growing! You’ll have a lot of...

  • Backend Engineer

    4 tygodni temu

    Warsaw, Polska Zowie Pełny etat

    About Zowie: At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions! We are: Growing fast. We plan on keeping the Team growing! You’ll have a lot of...

  • Senior Backend Engineer

    4 tygodni temu

    Warsaw, Polska Zowie Pełny etat

    About Zowie: At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions! We are: Growing fast. We plan on keeping the Team growing! You’ll have a lot of...

  • Senior Backend Engineer

    1 miesiąc temu

    Warsaw, Polska Zowie Pełny etat

    About Zowie: At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions! We are: Growing fast. We plan on keeping the Team growing! You’ll have a lot of...

  • Manual Tester @ Zowie

    3 dni temu

    Warsaw, Polska Zowie Pełny etat

    About Zowie: At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions. Our platform automates responses to repetitive questions around return policy, order...

  • Senior Product Designer @ Zowie

    1 miesiąc temu

    Warsaw, Polska Zowie Pełny etat

    About Zowie: At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions! We are: Growing fast. We plan on keeping the Team growing! You’ll have a lot of...

  • Senior QA Analyst @ Zowie

    3 dni temu

    Warsaw, Polska Zowie Pełny etat

    About Zowie: At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions. Our platform automates responses to repetitive questions around return policy, order...

  • Senior Fullstack Engineer Growth

    2 tygodni temu

    Warsaw, Polska Zowie Pełny etat

    About Zowie:At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions. Our platform automates responses to repetitive questions around return policy, order...

  • Senior Fullstack Engineer Growth

    1 miesiąc temu

    Warsaw, Polska Zowie Pełny etat

    About Zowie: At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions. Our platform automates responses to repetitive questions around return policy, order...

  • Senior Backend Engineer

    4 tygodni temu

    Warsaw, Polska Zowie Pełny etat

    About Zowie: At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions. Our platform automates responses to repetitive questions around return policy, order...

  • Senior Fullstack Engineer

    2 tygodni temu

    Warsaw, Polska Zowie Pełny etat

    About Zowie:At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactionsWe are:Growing fast. We plan on keeping the Team growing You'll have a lot of autonomy and...

  • Senior Backend Engineer

    2 tygodni temu

    Warsaw, Polska Zowie Pełny etat

    About Zowie:At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactionsWe are:Growing fast. We plan on keeping the Team growing You'll have a lot of autonomy and...

  • Java Application Support Engineer

    3 tygodni temu

    Warsaw, Polska L.M. GROUP POLAND Sp. z o.o. Pełny etat

    We are an international recruitment agency founded in 1987, present in Poland since 2014. We specialize in recruiting for permanent and temporary positions. Our headquarters are located in Poznań, and we also have branches in Warsaw, Gdańsk, and Wrocław.Currently, we are looking for Java Application Support Engineer for one of our globally-reaching...

  • Support Engineer

    2 tygodni temu

    Warsaw, Polska Unitask Group Pełny etat

    Unitask Group provides solutions for the management of information, knowledge, and related processes, enhancing organizational infrastructure and control to bring a competitive edge, a boost in growth, and higher profit.We are proud of our finest IT talents who drive our clients to success Since its establishment in 1994, Unitask has maintained a high level...

  • Support Engineer

    1 miesiąc temu

    Warsaw, Polska Baloise Solution Hub Pełny etat

    As a Support Engineer for Baloise Solution Hub, you work on projects within the Baloise Group. You will be technical support in one of our major projects in the area of Asset Managment. Your Responsibilities : Writing and optimizing SQL scripts for data manipulation, querying, and reporting. Developing and maintaining PowerShell scripts for automating...

  • IT Support Field Engineer

    1 miesiąc temu

    Warsaw, Polska Kingit sp. z o.o. Pełny etat

    technologies-expected : software & hardware support about-project : We are looking for a IT Support Field Engineer in Warsaw to travel to multiple customers at multiple sites as needed for support, dispatch and backfill purposes. The Field Engineer ensures that a company’s computer systems work effectively for streamlined operations. They install computer...

  • IT Support Field Engineer

    4 tygodni temu

    Warsaw, Polska Kingit sp. z o.o. Pełny etat

    technologies-expected : software & hardware support about-project : We are looking for a IT Support Field Engineer in Warsaw to travel to multiple customers at multiple sites as needed for support, dispatch and backfill purposes. The Field Engineer ensures that a company’s computer systems work effectively for streamlined operations. They install computer...

  • IT Support Field Engineer

    2 tygodni temu

    Warsaw, Polska Kingit sp. z o.o. Pełny etat

    Recruitment for, Together with our client, a global cross-border IT services company that provides delivery of 24/7 support, and provision of end-to-end solutions, including IT and audio-visual design, installation, and servicing.Expected, software & hardware supportOperating system, WindowsAbout the project, We are looking for a IT Support Field Engineer in...

  • Support Engineer II

    4 tygodni temu

    Warsaw, Polska 9605 GSK Services Sp z o.o. Pełny etat

    At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new...