ServiceNow Architect

4 dni temu

Warsaw, Polska Sii Pełny etat

Join our dynamic team, where we work on a variety of innovative projects utilizing the ServiceNow platform. As part of our high-performance ServiceNow team, you will play a crucial role in leveraging the full potential of ServiceNow modules. Specifically, you will focus on the Strategic Portfolio Management module, ensuring it aligns with our business goals and maximizes our platform entitlements. Your contributions will drive continuous improvement and innovation across our organization.

Your role:
Ensure the architecture and security of the ServiceNow platform, focusing on the Strategic Portfolio Management module, aligning with business strategy and ServiceNow roadmap
Lead the technical direction of ServiceNow, developing reusable components, automation, and integrations to maximize platform features
Co-develop the product strategy and roadmap with stakeholders
Collaborate with business units to design, build, test, and maintain scalable solutions, including necessary documentation
Enhance and maintain solutions created by ServiceNow Vendors, ensuring integration with existing systems and processes
Influence roadmaps for other product lines and platforms in collaboration with senior stakeholders
Drive continuous improvement and innovation using ServiceNow best practices and latest features, leveraging Design Thinking, scripting, and UI/UX skills
Demonstrate expertise in ServiceNow capabilities, adapting them to meet organizational needs

Your skills:
Technical expertise in ServiceNow, including platform knowledge, data model, app development, scripting, and integrations
Over 5 years of experience with ServiceNow, including technical architecture, design, and solutions, specifically in Service Portal and mobile apps
Advanced knowledge of ServiceNow modules, especially Strategic Portfolio Management (SPM)
Experience with other product lines like ITSM and HRSD is advantageous
Familiarity with Agile methodologies and tools like ServiceNow Agile Dev Plugin
Strong stakeholder management skills, including conflict resolution and expectation-setting
Ability to prioritize and manage multiple requirements and issues with a focus on the product roadmap
Extensive experience in change management, introducing new features to end-users through training, documentation, and feedback
Excellent vendor management skills
Participate in a hybrid work model based in Warsaw, with in-office presence required once a week

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