L2-L3 Support Engineer

2 tygodni temu


Prosta Warszawa, Polska Infinite Services Pełny etat

Join Our Data & Analytics Team

Are you ready to work with cutting-edge technology in a business-critical environment? We seek dynamic professionals to support our state-of-the-art Data & Analytics platform that drives strategic, data-driven decisions.

What You'll Do

L2-L3 Support:

  • Ticket Management: Handle support tickets through various channels, ensuring quick resolution.
  • Communication & Documentation: Keep stakeholders informed and document solutions in our knowledge base.
  • Access & Compliance: Process access requests and adhere to strict security protocols.

L4 Support:

  • Advanced Troubleshooting: Perform root cause analysis and implement long-term fixes.
  • System Optimization: Tune systems, manage risks, and contribute to cost/performance reporting.
  • Continuous Improvement: Develop best practices, enhance tools, and support strategic updates.

Technologies You'll Work With

  • Snowflake, ServiceNow, Teams
  • Qlik Replicate & Qlik Compose
  • Microsoft Azure (including ADF), Azure DevOps
  • COPYStorm, SSIS, Terraform

Why Join Us?

  • Impactful Work: Be part of a platform critical to strategic decisions.
  • Innovative Environment: Engage with modern technologies and advanced AIOps.
  • Growth & Flexibility: Enjoy career development, remote/hybrid options, and competitive benefits.


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