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Senior Atlassian Consultant

1 miesiąc temu

Sudecka Wrocław, Polska Deviniti Pełny etat

Join Deviniti as a Senior Atlassian Consultant and make yourself comfortable in our Software Home 

No time to read? That's okay Here's a short summary: 

  • Skills: consulting in the field of Atlassian Cloud tools (or MS Azure, MS SharePoint, ServiceNow, SAP), experience working with enterprise clients at a strategic level, digital transformation to the Cloud, Polish and English at B2/C1 level
  • Hours: full time
  • Mode: remote
  • Team: 8 people – Team Leader, ITSM Solution Designer, PMO / PPM Solution Designer, 3x Senior Atlassian Consultant, 2x Atlassian Consultant
  • Project: the consultants support our clients by designing the best solutions and selecting the most suitable Atlassian tools to improve ITSM and ITIL areas within the client's organization

What will you work on as a Senior Atlassian Consultant?

  • Atlassian Services unit works on providing comprehensive support to our clients using Atlassian's tools. Currently, we are looking for another astronaut who will support the team that provides consulting and product configuration services to the clients, helping them solve their problems and streamline their businesses.

Who will you work with? 

  • The team is called Atlassian Consultants and there are 8 people in it. There is a Team Leader, ITSM Solution Designer, PMO / PPM Solution Designer, Atlassian Consultant, 3 Senior Atlassian Consultants and 2 Atlassian Consultants. In its daily work, the team uses elements of the Agile methodology, such as daily meetings and planning, and the work is based on Atlassian tools. 
  • The team is characterized by a non-corporate work atmosphere and appreciation of individuality. Atlassian Consultants are a group of people with various passions and abilities, which we try to incorporate in daily tasks. Team cooperation is based on mutual support and giving constructive feedback.

What tasks await you in this role?

  • collaborating with clients to assess their current ITSM processes and identifying opportunities for migration to Atlassian Cloud;
  • designing and implementing customized Atlassian Cloud-based ITSM solutions; 
  • configuring and customizing Atlassian Cloud products, including Jira Service Management, Confluence and related tools;
  • advising on best practices for ITIL implementation and ensuring alignment with the Atlassian Cloud ecosystem;
  • training clients' teams on Atlassian Cloud tools and ITSM/ITIL principles;
  • troubleshooting technical issues during and post-migration to Atlassian Cloud;
  • keeping up-to-date with Atlassian Cloud updates, new features, and industry trends.

You are the one we're looking for, if:

  • you have the following skills:
  • experience as a Consultant in Atlassian tools (or MS Azure, MS SharePoint, ServiceNow, SAP) - especially in migration to and adjusting Cloud environments;
  • experience working with business clients at a strategic level;
  • skills in configuring and customising Atlassian products;
  • troubleshooting skills;
  • English and Polish languages at B2/C1 level.
  • nice to have: a strong background in IT Service Management and ITIL, experience with ITSM tools and processes, experience in implementing ITIL practices, scripting and automation skills for Atlassian products, Atlassian (ACP).
  • you can also work in a team In particular, we value:
  • a proactive attitude and a drive to solve problems;
  • ability to work both individually and with a team;
  • a high culture in working with clients and focusing on delivering the best possible service;
  • skills in organizing your own work and attention to detail;
  • high communication skills and openness to the culture of feedback.

What do we care about?

  • Your mental and physical well-being: we offer access to Mindgram, and we also have a running team that trains every week with professional running coaches.
  • The development of your skills: each team has their career paths, we use Udemy for Business, and we also participate in both internal and external trainings to constantly learn more.
  • Your opinion and influence on your work environment: we use Officevibe (an employee experience platform), and we cultivate the culture of constructive feedback and recognition.
  • Your freedom: apart from working from home and flexible hours matching your lifestyle, we also have many hobby groups that allow you to share your passions with others. So, are you interested in arts and crafts, literature, plants, board games or sports? 
  • The world and people: through our CSR program "Deviniti Cares" we take care about our planet, as well as about people around the world. Together we decide what causes we support, and we help by using the quarterly budget established entirely for charity initiatives.

Do you want to join us? Apply Patrycja will guide you through the recruitment process. 

You can expect the following 4 recruitment stages:

1. CV screening – we read about your experience and make sure that it matches our needs.

2. Phone interview – during these 30 minutes the recruiter describes the role further and asks a few questions (i.e. about your expectations and notice period).

3. Online interview – here you meet the recruiter and the team leade who verify your skills. The meeting usually lasts for 1,5h.

4. The decision, which is presented to you about 2 weeks after the interview.

Who are we, what have we accomplished so far, and what are our values? Check it on our website https://deviniti.com/about-us/. You can also follow us on LinkedIn, Facebook and Instagram.

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