Finance Application Support Analyst
1 dzień temu
Day-to-day responsibilities include:
- Coordinate with end users and assist them with their regular problems/issues, these issues will be managed through Aon’s ticketing system – Service Now.
- Develop new ideas and present them to the end users and team.
- Analysing and documenting the issues, suggesting a proposed solution, where possible and liaising with the vendor as required.
- Assist with the deployment of new releases of the software.
- Assist with UAT testing of the product’s new releases and hot patches; and will also be responsible for successfully documenting completed test results.
- Document and submit all the bugs identified within the system and send them to the Vendor for resolution.
- Communicate with the stakeholders on regular basis and keep them appraised on the development of these issues.
- Make changes/additions to Master Data within the Application and configurations changes as required.
How this opportunity is different
Aon has transitioned to a product-oriented model and is investing in capabilities like never before. This role will give the chosen candidate a unique opportunity to shape the architecture for our Commercial Risk Ecosystem to drive significant revenue and efficiency opportunities across all countries where Aon operates.
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