IT Specialist

1 dzień temu


Warsaw, Polska Abbott Laboratories Pełny etat

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

- Career development with an international company where you can grow the career you dream of.

- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Warsaw, Poland office at the BTS Business Technology Services Division.

What You’ll Do

Core Job Responsibilities:

- Monitor individual queue to resolve routine and non-routine desktop issues and requests.
- Achieve target ticket volumes and resolution levels.
- Escalate issues as appropriate and act as a technical escalation point.
- Maintain a high level of customer satisfaction.
- Comply with desktop group practices and procedures.
- Update SNOW and other data repositories (e.g., knowledge base) in a timely manner.

IT Directions from Management:

- Implement project rollouts and meet deadlines.
- Provide technical support to users on projects.
- Set up test environments for user testing and conduct user trainings.

Ensuring IS Standards and Policies:

- Follow and implement Corporate IT standards and policies.
- Update policies as per Corporate revisions.

Protecting Company Data:

- Ensure Data Security & Anti-Virus programs are updated on all systems.
- Prevent unauthorized access to applications and data.
- Maintain physical security systems.
- Participate in the development of Business Impact Analysis and Disaster Recovery Plans.

Systems Administration:

- Perform hardware and software upgrades to meet business needs.
- Troubleshoot hardware and software problems.

IT Infrastructure:

- Monitor network performance to ensure acceptable speed.
- Upgrade network equipment as per Corporate direction.
- Liaise with Corporate Helpdesk on issues and troubleshoot.

BTS Systems:

- Track activity with tickets in ServiceNow, Tangoe.
- Support requests for Mobile Devices, AVPN, MS Teams Calling, etc.

Other Responsibilities:

- Support the annual IT Long Range System Plan preparation.
- Manage IT Capital and Expenditures to stay within budget.
- Acquire IT equipment, mobile devices, computers, notebooks, printers, etc.
- Purchase software licenses from HQ for business use.
- Prepare and maintain all IT documents up to date for audits.

Required Qualifications

- University degree preferably in Computer Sciences, Electrical Engineering or equivalent.

- Preferably at least 4 years of IT experience

- Communication: Clearly explain technical info to non-technical people.

- Problem-Solving: Find creative solutions to complex issues.

- Teamwork: Collaborate effectively with others.

- Fluency in Polish and English

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.



  • Warsaw, Polska Roche Pełny etat

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Helpdesk Specialist

    1 dzień temu


    Warsaw, Polska TeamQuest Sp. z o.o. Pełny etat

    Our client is a rapidly growing IT company specializing in advanced cloud computing services, hosting, and e-commerce solutions. With partnerships with 34 companies in the CEE region and over 300 partners worldwide, they offer their clients not only fast and flexible virtual servers and secure backup solutions but also a private cloud based on the Microsoft...

  • Logistic Specialist

    1 dzień temu


    Warsaw, Polska myGwork Pełny etat

    This job is with Novartis, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary Internal title: Logistic Specialist (Supply Chain); Location: Poland; Blonie/Warsaw #LI-Hybrid As the Logistic Specialist, you will play a critical role in delivering...

  • IT Security Specialist

    1 dzień temu


    Warsaw, Polska Allegro Pełny etat

    The hybrid work model requires a minimum of one day per week of in-office work (Warsaw) What will your work involve? - Designing and supporting the implementation of security architectures for cloud solutions on platforms such as GCP and Azure - Collaborating with project/engineering teams to define and enforce security requirements for various...

  • Payroll, Time

    1 dzień temu


    Warsaw, Polska Roche Pełny etat

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...


  • Warsaw, Polska Majorel Poland Pełny etat

    About us and our team Does working at one of Europe’s largest fin-tech companies sound interesting to you? Are you keen to join a rapidly growing team, in an international environment where you’ll get tons of opportunities to develop yourself, and collaborate with colleagues from all over Europe? If so, you are in the right place! Nets is part of the...


  • Warsaw, Polska WOLT Pełny etat

    Company Description Wolt is a Finnish technology company and we're best known for our delivery platform. On our mobile apps or website, customers can order their favorite meals from our restaurant partners – or other items from our grocery and retail partners – to either pick up their order or have it delivered by our courier partners. We're currently...


  • Warsaw, Polska Scalo Pełny etat

    Uczestnictwo w projekcie dot. branży finansowej. Wykorzystywany stos technologiczny: Cobol, CI/CD, Java, CICS, zOS, JCL, Git, Cloud. Co dla Ciebie mamy: długofalową współpracę - różnorodne projekty (działamy w ramach Software Services, Embedded Services, Data Services, Cloud Services), możliwość rozwoju kompetencji we współpracy z naszym Center...


  • Warsaw, Polska Jobs for Humanity Pełny etat

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 15 - 25% Are you interested in being a part of a collaborative, energetic, and business-oriented legal team? As a Privacy & Data Protection Specialist at FIS, you will have the...

  • Billing Specialist

    1 dzień temu


    Warsaw, Polska Dentons Pełny etat

    Dentons Business Services EMEA is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration. At...


  • Warsaw, Warszawa, Polska Allegro Pełny etat

    About the job Allegro Smart! was established in 2018 and is now one of the biggest and highest rated by customers loyalty program in Poland and Europe. It is simply one of the most exciting projects in the history of Allegro. Allegro Smart! delivers unparalleled customer experience providing unlimited free deliveries, free returns and many other benefits...


  • Warsaw, Polska myGwork Pełny etat

    This job is with Warner Bros. Discovery, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the...


  • Warsaw, Polska myGwork Pełny etat

    This job is with Warner Bros. Discovery, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the...


  • Warsaw, Polska expondo GmbH Pełny etat

    WORK LOCATION: Warsaw (Hybrid) FULL-TIME WHAT YOU WILL DO - Plan, execute, and optimize email marketing campaigns across European markets. - Create and manage mass and automated email campaigns using Bloomreach. - Collaborate with cross-functional teams to prepare campaign content and assets. - Develop audience segmentation for personalized and...

  • SMM & Content Specialist

    1 dzień temu


    Warsaw, Polska Sardina Systems Pełny etat

    Sardina Systems is a Cloud Management platform developer based on OpenStack and Kubernetes. We’re looking for a SMM and Content Manager who’s brave enough to take responsibility for getting the tasks done. A sharp mind who’ll get detailed knowledge and understanding of every aspect of Sardina’s product and services. We would prefer that you are...


  • Warsaw, Polska myGwork Pełny etat

    This job is with Warner Bros. Discovery, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the...


  • Warsaw, Polska Roche Pełny etat

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...


  • Warsaw, Polska Wolt Pełny etat

    Are you an experienced paid search/SEM marketer with strong analytical skills? Do you have a passion for being one of the first people to build the automation and scale Paid Search marketing channels for both mobile and web within the fastest-growing food delivery service in the world? If this sounds like you, we'd love to chat! Role background Wolt is a...


  • Warsaw, Polska transcosmos (TCIS) Pełny etat

    The Data Analyst collects and interprets data to help the service take actionable steps to improve performance and meet goals. Their duty includes but is not limited to gathering service statistics and trends, analyze and present it to service stakeholders with the goal of finding ways to improve efficiency, quality and customer...


  • Warsaw, Polska Axiom Software Solutions Limited Pełny etat

    Job Description: Job Title: Security Assurance Analyst Job Type: B2B Contract (6 Months + rolling extensions) Job Location: Warsaw, Poland OR Vienna, Austria Travel: 3 days per week to site 2 days remote Overview The Security Assurance Analyst ensures the compliance of systems and processes with Trust Services criteria, focusing on information...