Support Analyst

4 tygodni temu

Warsaw, Polska Amelco UK Ltd. Pełny etat

Support Analyst Based in: Warsaw – Focus, Aleja Armii Ludowej 26 / hybrid Amelco is a gaming and gambling solution software provider and industry leader in the USA, UK and Europe. Our partnership with global Gaming Companies has resulted in the development of cutting-edge technical platforms incorporating sportsbook, lottery, casino, virtual and financial trading. Our Vision is to shape the future of gaming and transform experience from gaming operations into intelligent solutions that meet customer needs in the digital era and create value for all stakeholders in sustainable ways. We value teamwork, knowledge sharing and transparency with accountability. We believe quality, ability and determination are vital ingredients in delivering success at Amelco and that you will be able to instil your imprint with us. Job brief Amelco is seeking a motivated and passionate individual to join our team as a Support Analyst. In this role, you will work closely with our cross-functional teams and stakeholders, providing support for all phases and teams in the development lifecycle with a main focus on production systems. We are looking for someone who is eager to learn with the ability to work both independently and as part of a team. Your primary responsibility will be to become an expert on the Amelco product and architecture, diagnosing issues and proposing effective solutions. As far as career progression, many of our Support Analysts have gone on to larger roles within the company, such as DevOps, Project Manager, and Senior Management. If you're ready to take the next step in your career, we'd love to hear from you Responsibilities Manage and adhere to customer SLA's striving to achieve the highest level of system availability Proactively monitor live systems using tools to assess the health and availability of services, respond to and resolve issues therefore minimising the impact on production systems Troubleshoot priority issues Collaborate with various tech teams to fulfil business needs Support the end-to-end delivery process from requirements scoping through to design and then creating, testing and releasing the application/functionality Work with stakeholders to deploy and implement product solutions. The role involves an evening and overnight shift pattern. Requirements Good understanding and working experience with Linux and SQL Self-motivated to learn and progress own technical skills High attention to details and very self-motivated Good Documentation skills Analytical approach with problem-solving capabilities Excellent communication skills. Our offer Competitive salary B2B contract Hybrid work International projects Career growth opportunities Long-term working possibilities Friendly working atmosphere Dynamic culture surrounded by industry experts Flat structure No dress code High-end working space Free coffee, beverages, snacks, and fruit. If you're interested in joining our team, please submit your CV in English using the 'Apply' button.

  • Business Central Analyst

    2 tygodni temu

    Odlewnicza Warsaw, , - Poland Customs Support Group Pełny etat 40 000 zł - 60 000 zł rocznie

    Job description About Customs Support Group Customs Support Group (CSG) is Europe's leading provider of customs services, operating across 13 countries. As part of our mission to deliver seamless customs solutions, we are undergoing a digital transformation to enhance operational efficiency and customer experience. We are seeking a dynamic Finance System...

  • Video Content Analyst

    2 tygodni temu

    Warsaw, Polska FH Collective Academy Pełny etat

    Job Opportunity: Video Content Analyst (Content Moderation) Location: Lagoas Park, Oeiras, Lisbon On-site Project: Global Streaming Service Platform About the Role As a Video Content Analyst, you will be responsible for reviewing online advertisements and ensuring compliance with local legislation and platform guidelines. Your role will be crucial in...

  • Senior Security Analyst

    1 tydzień temu

    Warsaw, Polska Link Group Pełny etat

    Senior Security Analyst Location: Remote Cooperation: B2B Start: from January We are looking for an experienced Senior Security Analyst to support security operations, incident response, and endpoint protection activities. The ideal candidate will bring strong CrowdStrike expertise and solid SIEM skills. Key Responsibilities Handling CrowdStrike detections...

  • Business Analyst

    2 dni temu

    Warsaw, Polska PRETIUS SOFTWARE SP. Z O.O. Pełny etat

    technologies-expected : - Business Analysis - Azure technologies-optional : - AI - MongoDB about-project : - At Pretius we are looking for Business Analyst to international project for a client from the crypto industry, focused on extending an existing tax platform with advanced functionalities. The project aims to support 9 new complex tax forms, while...

  • System Analyst

    1 tydzień temu

    Warsaw, Polska Madiff Sp. z o.o. Pełny etat

    At Madiff, we connect top IT talent with cutting-edge companies through remote Agile teams and nearshore outsourcing. With operations in Poland, Portugal, France, and the UK, we specialize in AI, DevOps, and Cybersecurity – supporting industries like Telecom, Banking, and Hi-Tech. Are you a passionate system analyst ready to contribute to the...

  • Senior Technical Business Analyst

    3 tygodni temu

    Warsaw, Polska DCG Pełny etat

    As a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for: Senior Technical...

  • Business Analyst

    2 dni temu

    Warsaw, Polska PRETIUS SOFTWARE SP. Z O.O. Pełny etat

    Business Analyst Miejsce pracy: Warszawa Technologies we use Expected Business Analysis Azure Optional AI MongoDB About the project At Pretius we are looking for Business Analyst to international project for a client from the crypto industry, focused on extending an existing tax platform with advanced functionalities. The project aims to support 9 new...

  • IT Analyst Expert

    2 tygodni temu

    Warsaw, Polska emagine Polska Pełny etat

    Information about the project: Location: Hybrid (3 x week in Gdansk/Gdynia or Warsaw office) Industry: Banking Rate: 150 pln/h netto VAT Summary We are seeking an experienced IT Analyst Expert to join our team and play a critical role in shaping a key data product that acts as a golden source within our organization. You will be collaborating daily with data...

  • Asset Servicing Analyst

    2 dni temu

    Warsaw, Polska DCG Pełny etat

    Responsibilities: Process Oversight – Lead the execution of Corporate Actions processes, ensuring accuracy, timeliness, and adherence to internal controls and regulatory standards Performance Monitoring & Optimization – Develop and track key performance indicators (KPIs) to evaluate team efficiency. Use data-driven insights to identify process gaps and...

  • Business Analyst

    6 dni temu

    Warsaw, Polska NATEK POLAND Pełny etat

    Business Analyst Miejsce pracy: Warszawa Technologies we use Expected Jira About the project Join NATEK as a Business Analyst and support a global biopharmaceutical organization with integration and clinical data projects. Initial projects duration: 6-month and 12-month projects. Your responsibilities Gather and document business requirements using SMART or...