P2P Manager

O naszym kliencie

New centre of excellence in Wrocław.

Opis stanowiska

- Track, refine, and share P2P workflow reports with Business Units to guarantee prompt and effective process execution.

- Define and monitor performance indicators to ensure the Support Center achieves or surpasses established targets.

- Act as the primary liaison for both internal and external stakeholders, handling questions regarding the PTP process, such as invoice payment statuses, discrepancies, GR/IR, GR/NI reports, and functionality inquiries related to tools.

- Uphold adherence to company policies by identifying, addressing, and reporting instances of non-compliance to the appropriate stakeholders.

- Hire, manage, and set objectives for the team, fostering collaboration, accountability, continuous improvement, and a customer-focused mindset through regular feedback and motivation.

- Participate in global P2P initiatives.

- Identify opportunities to enhance processes within the P2P Support Center and implement effective solutions.

- Develop and sustain strong relationships with key stakeholders.

Profil kandydata

- Proficiency in English at a minimum B2 level.

- In-depth knowledge of PTP processes.

- Proven experience in a comparable position within a Shared Services Center (SSC) or Business Process Outsourcing (BPO) environment.

- Strong leadership abilities and effective team management expertise.

- A customer-focused approach with a strong commitment to service excellence.

- Established capability to collaborate with various teams and build effective partnerships with business units.

Oferujemy

- Private medical insurance

- Gym membership assistance

- Paid day off for volunteering activities

- Subsidies for training

- Remote Work Flexibility