Incident Manager
2 tygodni temu
about-project : We are seeking an experienced Incident Manager from Warsaw to join our team. The ideal candidate will be responsible for coordinating incident management activities, ensuring operational stability, and maintaining efficient communication across various stakeholders. responsibilities : Act as an Incident Coordinator to manage and resolve incidents efficiently. Contribute to building an effective and efficient Incident Management Process. Manage communication with multiple stakeholders, including: Internal teams within the area/train, Source systems to improve data quality, Systems consuming data. Engage with relevant stakeholders, including DevOps and Operations teams, to ensure quick restoration and operational stability. Ensure incidents are correctly prioritized by Product Managers and Product Owners, assessing impact, urgency, and severity. Secure correct and transparent incident and problem reporting. Drive and coordinate activities for efficient problem resolution, including mitigating actions and cross-functional root cause analysis. Lead incident and problem task forces when necessary. Follow up on related problems to secure permanent fixes by facilitating cross-unit maintenance forums. requirements-expected : Extensive experience in managing incidents and problem task forces. Experience in IT Operations, either on the IT or Business side. Strong understanding and practical application of the ITIL framework. Proven ability to manage stakeholders and coordinate cross-functional teams. Demonstrated leadership and analytical skills. Ability to adapt to changes and drive necessary actions. Experience in report preparation and documentation. Dependable and proactive in raising concerns and finding solutions. Well-structured, process-driven, and continuously seeking process improvements. Professional-level English skills (written and verbal) are required. Knowledge of Financial Crime Prevention is an advantage. offered : B2B (650-850 PLN MD). Hybrid (Warsaw). Opportunity to work in a dynamic, data-driven environment. Work alongside industry experts in a collaborative team. Competitive salary and benefits package.
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Incident Manager
3 tygodni temu
Warszawa, Mazovia, Polska emagine Polska Pełny etatLocation: WarsawIndustry: bankingContract: B2BRate: up to 120 pln net/hIntroduction & SummaryEmagine is seeking a highly skilled Incident Manager to join our team and act as an incident coordinator. The ideal candidate will possess extensive experience in driving incidents and problem taskforces, with a proven track record of efficient communication with...
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Incident Manager
3 tygodni temu
Warszawa, Mazovia, Polska Jit Team Pełny etatSalary: 600-800 PLN/day on B2BWork model: elastic hybrid from Warszawa (at least 1 day per week from the office)Why choose this offer?You can expect a flexible work organizationThe international work environment will give you the opportunity to interact with the English language on a daily basisScandinavian organizational culture will provide you with...
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Incident/Problem Manager
18 godzin temu
Warszawa, Mazovia, Polska ITDS Business Consultants Pełny etatJoin us and be the main point of contact in handling incidents for thousands of usersWarsaw-based opportunity with the possibility for hybrid workAs an Incident/Problem Manager, you will be working for our client, a leading insurance company, to ensure the smooth operation of their IT infrastructure. You will be responsible for managing and resolving...
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Incident Manager Warsaw
2 tygodni temu
Warszawa, Mazovia, Polska Upvanta sp. z o.o. Pełny etatWe are seeking an experienced Incident Manager from Warsaw to join our team. The ideal candidate will be responsible for coordinating incident management activities, ensuring operational stability, and maintaining efficient communication across various stakeholders.Key Responsibilities:Act as an Incident Coordinator to manage and resolve incidents...
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Service Desk Incident Manager
5 dni temu
Warszawa, Mazovia, Polska TransPerfect Pełny etatTransPerfect is seeking a highly organized Service Desk Incident Manager to manage service desk escalations, analyze incidents, and provide updates to operations managers. The ideal candidate will have a Bachelor's degree in Computer Science, Information Systems or related field and 2+ years of experience in a service desk incident management...
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Escalation/Incident Manager
5 dni temu
Warszawa, Mazovia, Polska TransPerfect Pełny etatEscalation/Incident Manager - Solutions EngineeringWe are seeking a detail-oriented and experienced Service Desk Escalation Manager to join our team. In this role, you will be responsible for managing service desk escalations, working with solutions engineers across multiple regions, and providing updates to operations managers. You will ensure that all...
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Incident Response Manager
4 dni temu
Warszawa, Mazovia, Polska TransPerfect Pełny etatAbout the RoleWe are seeking a detail-oriented and experienced Service Desk Escalation Manager to join our team. In this role, you will work closely with solutions engineers across multiple regions to resolve complex technical issues.Responsibilities:Investigate and resolve service desk escalations in a timely and effective mannerCollaborate with Engineering...
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Cybersecurity Incident Response Analyst
1 dzień temu
Warszawa, Mazovia, Polska TN Poland Pełny etatSocial network you want to login/join with:Cybersecurity Incident Response Analyst, WarsawClient: PepsiCoLocation: Warsaw, PolandJob Category: OtherEU work permit required: YesJob Reference: 2f4881e82cb6Job Views: 3Posted: 26.03.2025Expiry Date: 10.05.2025Job Description:OverviewThe Cybersecurity Incident Response Analyst is responsible for the response to...
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IT Incident Response Manager
7 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatOverviewEcoVadis is a fast-growing company that values innovation, teamwork, and continuous improvement. Our IT Security team is looking for a highly skilled SOC Security Specialist to join our team in Warsaw, Poland.In this role, you will be responsible for leading the Security Operations Center (SOC) team and ensuring the effective implementation of...
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IT Support Specialist Incident Manager
5 dni temu
Warszawa, Mazovia, Polska Dun & Bradstreet Pełny etatAbout Dun & BradstreetWe're a global data leader that empowers businesses to make smarter decisions. Our diverse team of problem solvers combines local expertise with global reach, turning data into value for our clients.Join Our Team at ECC OperationsYou'll play a crucial role in monitoring and resolving incidents across our global production applications,...
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Senior Cyber Security Incident Responder
6 godzin temu
Warszawa, Mazovia, Polska Procter & Gamble Pełny etatJob LocationWarsawJob DescriptionInformation Technology at Procter & Gamble is where business, innovation and technology integrate to build a competitive advantage for P&G. Our mission is clear -- we deliver IT to help P&G win with the over 5 billion consumers we serve worldwide. Our IT professionals are diverse business leaders who apply IT expertise to...
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IT Service Delivery Manager
15 godzin temu
Warszawa, Mazovia, Polska ITDS Business Consultants Pełny etatService Delivery ExcellenceWe are seeking an experienced Incident/Problem Manager to join our team at ITDS Business Consultants. As a key member of our service delivery team, you will be responsible for delivering exceptional service to our customers by managing and resolving incidents and problems.You will work closely with our support teams to provide...
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IT Service Delivery Manager
14 godzin temu
Warszawa, Mazovia, Polska DSV Road GmbH Pełny etatJob DescriptionWe are seeking an experienced Problem Manager to join our team at DSV Road GmbH.In this role, you will be responsible for managing IT problems on our IT systems and services in close collaboration with experts, service & capability owners, and leaders at all levels across Global IT.You will be part of a dedicated team of Problem Managers,...
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SAP Solution Manager Expert
2 dni temu
Warszawa, Mazovia, Polska YOUR ITEAMS sp. z o.o. Pełny etat**About Your Role**Your ITEAMS sp. z o.o. is seeking a highly skilled and experienced SAP Solution Manager expert to join our team. As an SAP Architect/Business Analyst, you will design and implement SAP architecture solutions that align with business requirements and industry standards.You will collaborate with cross-functional teams to analyze business...
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Escalation Resolution Manager
5 dni temu
Warszawa, Mazovia, Polska TransPerfect Pełny etatWe are looking for an experienced Escalation Resolution Manager to join our Service Desk Team at TransPerfect. As an Escalation Resolution Manager, you will be responsible for managing service desk escalations, analyzing incidents, and providing updates to operations managers.Responsibilities:Manage SLA for Engineering TeamsAnalyze and Manage...
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Security Engineering Manager
2 dni temu
Warszawa, Mazovia, Polska Reckitt Benckiser LLC Pełny etatSecurity Engineering ManagerWe're seeking an experienced Security Engineering Manager to join our IT and Development teams, responsible for overseeing all aspects of Cyber Security Operations.You'll develop and implement comprehensive security strategies, driving proactive identification, detection, and response to cyber threats.About the RoleThe Global...
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Health and Safety Manager
14 godzin temu
Warszawa, Mazovia, Polska adidas Pełny etatJob DescriptionThe role of the Health and Safety Manager at adidas is to oversee and enforce company safety policies, ensuring compliance with all applicable global, regional, and local regulations.This involves developing and implementing health and safety initiatives and protocols in accordance with adidas values, analyzing and evaluating safety risks, and...
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Cloud Operations Manager
7 dni temu
Warszawa, Mazovia, Polska Standard Chartered Pełny etatWe're seeking a highly skilled Cloud Operations Manager to join our team at Standard Chartered. In this role, you'll be responsible for leading the support and on-call rotation for our AWS/Azure Platform team or Cloud Operations team.The ideal candidate will have 10+ years of experience in IaaS and PaaS services, with 5+ years in AWS/Azure services. They...
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Senior SAP Solution Manager Specialist
3 dni temu
Warszawa, Mazovia, Polska YOUR ITEAMS sp. z o.o. Pełny etatJob DescriptionSAP Solutions Architect/Business AnalystYour main responsibilities will include:Main Responsibilities:Design and implement SAP architecture solutions, ensuring they meet business requirements and industry standards.Analyze business processes and identify opportunities for improvement in collaboration with cross-functional teams.Ensure smooth...
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Configuration Manager Professional
3 dni temu
Warszawa, Mazovia, Polska LAN IT 24 GmbH Pełny etatWe are looking for a highly skilled Configuration Manager Professional to join our team at LAN IT 24 GmbH. The successful candidate will be responsible for the administration of our SCCM environment, including the daily support of the SCCM environment.Main ResponsibilitiesTroubleshooting complex WAN issues related to patch replication and deployment,...