Network Engineer with French

Network Engineer with French Miejsce pracy: Katowice Technologies we use Optional Foundation CCNA/CCNP Operating system macOS About the project Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your responsibilities Serve as the single point of contact for client technical queries related to network operations. Provide clear, professional communication during incident handling and governance meetings. Document and report technical findings and recommendations to the client. Perform day-to-day network administration (LAN/WAN/VPN, routing, switching, firewall). Manage IP addressing schemes, VLAN configurations, and QoS policies. Conduct proactive health checks and capacity planning; deliver scheduled performance reports. Analyze alerts and events from multiple monitoring tools (e.g., network, OS, application layers). Identify patterns and root causes by correlating data across platforms. Recommend improvements for monitoring efficiency and incident prevention. Handle escalations from L1/L2 teams; perform advanced troubleshooting. Drive root cause analysis and contribute to knowledge base updates. Our requirements Strong knowledge of network protocols, routing, switching, and firewall configurations. Experience with enterprise monitoring tools and correlation analysis. Familiarity with OS and application monitoring concepts. Certifications: CCNA/CCNP, ITIL Foundation (preferred). Excellent communication and client-facing skills. Analytical and problem-solving mindset. Ability to manage critical incidents under pressure. Strong collaboration and stakeholder management skills. Shift Pattern: Standard business hours with on-call availability for critical incidents. Client Interaction: Regular governance calls and incident reviews. What we offer Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify. Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy. Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details. Benefits sharing the costs of sports activities private medical care life insurance no dress code parking space for employees extra social benefits redeployment package employee referral program charity initiatives access to courses e.g. Excel, VBA, RPA, Customer Care unlimited access to Udemy Business free chat/call with a therapist Recruitment stages Interview with the recruiter Competency Tests/Language Verification Video call with a manager Final Decision Capgemini Polska Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).