Observability Engineer

Observability Engineer Miejsce pracy: Kraków Technologies we use Expected Java Python Go Operating system Windows Linux About the project Digital Business Automation is a global function within HSBC's Chief Technology Office, comprising approximately 280 staff members located worldwide. We are tasked with defining and executing strategies for several critical products across the organisation, ensuring their availability, recoverability, and security. This position is for an Observability Engineer within the Engineering team, responsible for supporting products with multiple instances across various countries. We are accountable for and support numerous Important Business Services within the organisation. Your responsibilities Design, deploy, and maintain observability solutions using AppDynamics, Splunk, and OpenTelemetry. Develop and implement monitoring, logging, and tracing strategies for distributed applications and microservices. Create and maintain dashboards, alerts, and reports to provide actionable insights for engineering and operations teams. Collaborate with Product Engineering, Service Delivery and SRE teams to define observability requirements and best practices. Stay current with industry trends and emerging observability tools and practices. Adhere to HSBC policy, procedures, and control requirements applicable to day-to-day working. Our requirements Hands-on experience with AppDynamics and Splunk in enterprise environments. Strong knowledge of OpenTelemetry and distributed tracing concepts. Proficiency in instrumenting applications for metrics, logs, and traces. Familiarity with scripting or programming languages (e.g., Python, Java, Go). Strong analytical and problem-solving skills. Fluency in written and spoken English and be comfortable working in a multi-cultured/global environment. A strong level of IT literacy, including a broad knowledge of IT infrastructure (operating systems, networking, security). Proven Agile delivery experience; able to operate both autonomously and collaboratively in diverse global teams. Optional Experience with other observability tools (e.g., Prometheus, Grafana, Elastic Stack). Knowledge of CI/CD pipelines. Test-driven development experience. Good Knowledge of Unix/Linux and Windows. Benefits sharing the costs of sports activities private medical care sharing the costs of professional training & courses life insurance remote work opportunities flexible working time integration events corporate sports team retirement pension plan corporate library no dress code coffee / tea parking space for employees leisure zone extra social benefits employee referral program opportunity to obtain permits and licenses charity initiatives family picnics extra leave In-office gym Recruitment stages Online assessment Phone interview Job interview Welcome to HSBC HSBC Service Delivery (Polska) Sp. z o.o. HSBC is one of the world's largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories. HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year. Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. Thank you for interest in HSBCBefore you apply, please note that we will take into the consideration only applications that include the following statement:."I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).".Due to the high number of applications, we reserve the right to contact selected candidates onlyIn case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitment@hsbc.com.