Client Support Specialist with French
4 tygodni temu
technologies-expected : Saas Zendesk Salesforce about-project : We are seeking a Client Support Specialist - L1 to provide frontline support and ensure a seamless customer experience. As the first point of contact for customer inquiries, you will troubleshoot issues, resolve technical concerns, and escalate complex cases when needed. This role is ideal for a customer-focused, detail-oriented professional who thrives in a fast-paced environment and is passionate about delivering excellent support experiences. responsibilities : Provide first-level support via chat, email, and phone, resolving customer inquiries efficiently Accurately document, prioritize, and track customer issues in the support platform, ensuring timely resolutions Leverage internal knowledge bases to assist customers and contribute to ongoing documentation updates Identify complex issues and escalate them to the appropriate teams, ensuring a seamless customer experience Follow standardized workflows, playbooks, and best practices to maintain consistency and efficiency Work closely with Product, Engineering, and Client Success teams to share customer insights and improve processes requirements-expected : At least 1 year of experience in a customer support or service role Advanced level of English and French (written and spoken) Strong problem-solving skills with the ability to diagnose technical and non-technical issues Exposure to basic troubleshooting techniques, automation, or scripting tools Experience in SaaS, software support, or a tech-driven environment and familiarity with knowledge base management and self-service support strategies Experience using support tools like Zendesk, Salesforce, or similar platforms Excellent written and verbal communication skills to interact with customers professionally Ability to multitask, prioritize tickets effectively, and work in a fast-paced environment Passion for customer satisfaction, teamwork, and continuous learning Willingness to work in a hybrid model 2-3times/week in the Wrocław office offered : Great Place to Work since 2015 - it's thanks to feedback from our workers that we get this special title and constantly implement new ideas Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market We share the profit with Workers - over PLN 60M has already been allocated for this aim since 2022 Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more Comfortable workplace – class A offices or remote work Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers Investment in your growth – meetups, webinars, training platform and technology blog – you choose Fantastic atmosphere created by all Sii Power People
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Client Support Manager with French
1 dzień temu
Wrocław, Województwo dolnośląskie, Polska Sii Sp. z o.o. Pełny etatClient Support Manager with French WrocławTechnologies Expected:About Project:We are looking for a dynamic Client Support Manager to lead a support team, ensuring clients receive efficient and timely assistance. In this role, you will be responsible for resolving issues, optimizing support processes, and maintaining high customer satisfaction. If you have a...
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Client Support Manager with French
2 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Sii Sp. z o.o. Pełny etattechnologies-expected : Zendesk about-project : We are looking for a dynamic Client Support Manager to lead a support team, ensuring clients receive efficient and timely assistance. In this role, you will be responsible for resolving issues, optimizing support processes, and maintaining high customer satisfaction. If you have a passion for service excellence...
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Order Management Specialist with French
3 tygodni temu
Wrocław, Województwo dolnośląskie, Polska OLYMPUS Business Services sp. z o.o. Pełny etatOrder Management Specialist with FrenchYour responsibilitiesManaging sales orders for the assigned markets. Order management in SAP according to specific country requirements, including sales & consignment orders, free of charge deliveries, returns. Manual invoicing / credit & debit notes issue. ...
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Payroll Specialist with French
4 dni temu
Wrocław, Województwo dolnośląskie, Polska Emdgroup Pełny etatWork Your Magic with usReady to explore, break barriers, and discover more? We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...
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Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etatJob SummaryWe are seeking a highly skilled Foreign Language Administration Support Specialist to join our team at TN Poland. In this role, you will work closely with clients and colleagues to provide exceptional support and services.ResponsibilitiesProvide internal multi-functional support to ensure seamless business operations.Contact clients regarding...
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Legal Specialist
1 tydzień temu
Wrocław, Województwo dolnośląskie, Polska ProDocument Pełny etat5 days ago Be among the first 25 applicantsSeniority levelEntry levelEmployment typeFull-timeJob functionLegalIndustries: Legal ServicesJob TitleContract Management Legal Associate with EnglishLegal Operations Specialist (all genders) in WroclawLegal Counsel Mobile Networks Space & DefenseAML & Due Diligence Specialist with French or GermanFinancial Strategy...
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Client Service
7 dni temu
Wrocław, Województwo dolnośląskie, Polska Avery Dennison Pełny etatWe are seeking a dynamic and detail-oriented professional to join our team as a Client Service & Merchandising Specialist. In this role, you will be responsible for managing the complete client lifecycle, from initial development to post-order support, ensuring exceptional service and driving sales growth.Key Responsibilities:Client Development &...
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Senior Infrastructure Expert with French
1 dzień temu
Wrocław, Województwo dolnośląskie, Polska Cyclad Pełny etatCyclad is a technology leader in delivering innovative solutions to its clients. We are currently seeking a Senior Windows Engineer with French language skills to join our team.Job Overview:We offer a competitive salary, private medical care, life insurance, and access to various benefits and training platforms.Responsibilities:Work collaboratively with...
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VID Engineer with French
4 dni temu
Wrocław, Województwo dolnośląskie, Polska Cyclad Pełny etatVID Engineer with French (Citrix/VMware Horizon)Project information:Location: The offices are spread across Poland, in each major city.Mode of work: hybrid, 30% on site.Type of employment: permanent employment contractProject language: French and English (min B2)Character: Digital TransformationImplement and manage Virtual Desktop Infrastructure (VDI) and...
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Customer Support Specialist with German
1 tydzień temu
Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat1 week ago Be among the first 25 applicantsDirect message the job poster from GenpactRecruitment Expert, Employer Branding, HRGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to...
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EMEA IT Service Desk Specialist with French or Italian
1 tydzień temu
Wrocław, Województwo dolnośląskie, Polska Aliaxis Poland Pełny etatEMEA IT Service Desk Specialist with French or ItalianJoin to apply for the EMEA IT Service Desk Specialist with French or Italian role at Aliaxis Poland.We're looking for two talented EMEA / IT Service Desk Specialists for our EMEA IT Service Desk team at Aliaxis. Our ideal candidates will have good literacy in French or Italian, backed with a solid IT...
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International Support Specialist
1 dzień temu
Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etatAre you looking for a new challenge in a fast-paced international environment? We are seeking a highly skilled International Support Specialist to join our team in Wrocław.About the JobProvide exceptional customer service via phone, email, and other channelsProcess orders and invoices accurately and efficiently using SAP softwareCollaborate with sales,...
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Order Management Specialist with French
6 dni temu
Wrocław, Województwo dolnośląskie, Polska OLYMPUS EUROPA SE & CO. KG Pełny etatOrder Management Specialist with FrenchOlympus Business Services Sp.z o.o. (OBSE) Chief Manufacturing and Supply OfficerManaging sales orders for the assigned markets.Order management in SAP according to specific country requirements, including sales & consignment orders, free of charge deliveries, returns.Manual invoicing / credit & debit notes...
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Junior Project Manager with French
13 godzin temu
Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etatSocial network you want to login/join with:Junior Project Manager with French, WrocławClient:EYLocation:WrocławJob Category:OtherEU work permit required:YesJob Reference:c5967b91a34fJob Views:3Posted:15.03.2025Expiry Date:29.04.2025Job Description:The opportunityAt EY, you'll have a chance to build your career as unique as you are, with the global scale,...
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French Language Expert
5 dni temu
Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etatJob Title: Global Support SpecialistCompany Overview:We're a fast-moving technology group with a global presence. We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics.Job Description:As a Global Support Specialist, you'll be part of our award-winning global...
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Professionals with French
1 dzień temu
Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etatSocial network you want to login/join with:Professionals with French (Junior/Senior/Manager), WrocławClient:EYLocation:WrocławJob Category:OtherEU work permit required:YesJob Reference:ed1155025344Job Views:27Posted:23.01.2025Expiry Date:09.03.2025Job Description:The opportunityFrom financial consulting to programming, we offer professional development in...
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Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etatAdministration Specialist with Foreign Language, WrocławClient:AntalLocation:WrocławJob Category:OtherEU work permit required:YesJob Reference:2cca2cbcb331Job Views:4Posted:24.03.2025Expiry Date:08.05.2025Job Description:Your responsibilities:Working as part of a team who support the business and offer suggestions to improve the processesProviding internal...
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Executive Assistant with fluent French
13 godzin temu
Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etatSocial network you want to login/join with:Executive Assistant with fluent French, WrocławClient:EYLocation:WrocławJob Category:OtherEU work permit required:YesJob Reference:d3b7d62c3dd8Job Views:24Posted:23.01.2025Expiry Date:09.03.2025Job Description:The opportunityWe are looking for French-speaking candidates who would like to perform various...
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Wrocław, Województwo dolnośląskie, Polska GlobalLogic Pełny etatJob Description:We are seeking a highly motivated and detail-oriented Project Support Specialist to join our team. As a key member of our support staff, you will play a crucial role in delivering high-quality service to our clients.The ideal candidate will have strong analytical skills, excellent communication abilities, and a proven track record of...
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Sales & Marketing Assistant with French
7 dni temu
Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etatSocial network you want to login/join with:Sales & Marketing Assistant with French, WrocławClient:Location:Job Category:OtherEU work permit required:YesJob Reference:ad38a53ab1ddJob Views:5Posted:24.03.2025Expiry Date:08.05.2025Job Description:Sales & Marketing Assistant with FrenchResponsibilities:Respond to sales calls, faxes, and e-mailsGenerate and...