Aktualne oferty pracy związane z Customer Experience Business Analyst - Wrocław - ZF Group
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Business Analyst
1 dzień temu
Wrocław, Województwo dolnośląskie, Polska Solventum Pełny etatAbout UsSolventum is a pioneering company that bridges the gap between healthcare, materials, and data science. Our mission is to create innovative solutions that change patients' lives for the better while enabling healthcare professionals to perform at their best.The RoleWe are looking for a talented CO Senior Analyst - Customer Service with Dutch language...
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Okta Business Analyst
1 tydzień temu
Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etatJob Title:OKTA Business Analyst / SMEJob Summary:We are seeking a highly skilled OKTA Business Analyst / SME to manage our customer IAM strategy. The successful candidate will have a strong understanding of the technology landscape, implementation, and delivery aspects of Okta projects within intended timeframes.Key Responsibilities:Manage customer IAM...
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Business Analyst
6 dni temu
Wrocław, Województwo dolnośląskie, Polska Michael Page Pełny etatJoin Our Team as a Business AnalystThe Business Analyst will collaborate with global stakeholders to align financial goals and strategies.Stakeholder Engagement: Collaborate with global stakeholders.Cross-functional Collaboration: Partner with non-finance stakeholders to ensure the delivery of reliable financial data and support wider business...
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Customer Operations Analyst
4 dni temu
Wrocław, Województwo dolnośląskie, Polska 3M Pełny etatAt 3M, we're looking for a highly skilled Customer Operations Analyst to join our team. As a key member of our customer support team, you'll play a crucial role in delivering exceptional service to our clients.About the RoleIn this position, you'll be responsible for building strong relationships with customers through prompt and effective responses to...
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Customer Experience Champion
9 godzin temu
Legnicka , Wrocław, Polska Gainsight Pełny etatTransform Customer Experiences at GainsightWe put people first, fostering a Human-First culture that guides our work and growth. This philosophy shapes everything we do, from collaboration to innovation.As a Technical Support Analyst, you'll be the primary point of contact for customers, ensuring seamless interactions with our platform. You'll troubleshoot...
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Business Analyst
4 dni temu
Wrocław, Województwo dolnośląskie, Polska Grid Dynamics Poland Pełny etatWe're looking for an experienced Senior Business Analyst to join our team and contribute to the development of an application for managing various types of securities. If you have strong analytical skills, experience in writing clear requirements, and knowledge of financial systems, we'd love to hear from youWhat You'll DoGather, analyze, and document...
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Customer Experience Professional
3 dni temu
Wrocław, Województwo dolnośląskie, Polska Infor Inc. Pełny etatInfor Inc. is a global leader in business cloud software products, serving companies in industry-specific markets. Our customer-centric approach focuses on delivering scalable services to customers worldwide.About the Role:As a Customer Experience Manager, Associate, you will be part of the Customer Experience Hub (CX Hub), a global team of professionals who...
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CO Analyst
4 dni temu
Wrocław, Województwo dolnośląskie, Polska 3M Pełny etatAre you passionate about delivering exceptional customer service? Do you have a knack for resolving complex issues and improving processes? If so, we'd love to hear from you!About the JobAs a CO Analyst - Customer Support Specialist, you'll be responsible for providing timely and effective responses to customer inquiries, resolving issues related to order...
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Customer Experience Strategist
1 dzień temu
Wrocław, Województwo dolnośląskie, Polska Tbwa ChiatDay Inc Pełny etatCompany OverviewVonage, a leading provider of cloud-based communication solutions, is seeking a skilled Senior Product Manager to join its team. The ideal candidate will be responsible for managing the complete customer journey, from initial purchase through onboarding and beyond.About the RoleThis senior-level position requires a seasoned product manager...
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Business Analyst
1 tydzień temu
Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etatWe are seeking a Business Analyst to collaborate with international clients and products in achieving their goals at Droids On Roids. The ideal candidate will translate business needs into technical specifications, ensuring the product strategy aligns with well-defined goals and metrics.Key Responsibilities:Consult with clients to crystallize product vision...
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Business Analyst with Data Expertise
2 dni temu
Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etatWe are seeking a highly skilled Business Analyst to join our team in Wrocław.This role involves working closely with onsite coordinators, planning and executing project deliverables, conducting business analysis, and communicating with customer representatives.You will be responsible for adhering to quality standards, fostering a collaborative work...
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Business Intelligence Analyst
5 dni temu
Wrocław, Województwo dolnośląskie, Polska Gamefound Pełny etatJob OverviewWe are seeking a highly skilled Business Intelligence Analyst to join our team at Gamefound. As a Business Intelligence Analyst, you will be responsible for developing and maintaining business intelligence systems, including data warehouses, ETL processes, and reporting tools.You will work closely with various stakeholders to design, develop, and...
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Customer Service Analyst with German
2 tygodni temu
Wrocław, Polska Randstad Polska Sp. z o.o. Pełny etatIf you feel comfortable speaking German and English, you have a proven experience in the corporate environment and would like to join a global medical brand in Wrocław in March/April 2025 - APPLY! Customer Service Analyst with German Nr ref.: 312/2/2025/PK/259870/jobs.pl Wrocław (dolnośląskie) What we offer - Great challenges in facing the premium...
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Wrocław Business Analyst
2 dni temu
Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etatTN Poland is seeking a highly skilled Data Insights Professional to support our projects in Wrocław.Your primary responsibilities will include developing and maintaining relationships with onsite coordinators, assisting in the planning and execution of project deliverables, conducting business analysis, and communicating with customer representatives.You...
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Business Analyst
3 tygodni temu
Wrocław, Polska TechTorch Pełny etatCompany Overview: TechTorch is a pioneer in the digital transformation space, leveraging AI-powered platforms and a global team of world-class managers and technology experts. Through innovative implementation processes, TechTorch has helped private equity companies accelerate business benefits and achieve operational excellence. Position Overview: We are...
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Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etatTN Poland is looking for a Corporate Customer Service Analyst with multilingual abilities to join our team in Wrocław County. As an analyst, you will be responsible for analyzing customer data, identifying trends, and making recommendations to improve customer satisfaction.Key Responsibilities:Analyze customer data to identify trends and insightsDevelop and...
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Customer Service Analyst with English
4 tygodni temu
Wrocław, Polska Randstad Polska Sp. z o.o. Pełny etatIf you feel comfortable speaking English, you have a proven experience in the corporate environment and would like to join a global healthcare brand in Wrocław in March/April 2025 - APPLY! Customer Service Analyst with English Nr ref.: 34/2/2025/PK/259537/jobs.pl Wrocław (dolnośląskie) What we offer - Great challenges in the transition process in the...
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Customer Support Analyst, Wrocław
1 tydzień temu
Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etatCustomer Support AnalystThe Customer Support Analyst serves as the primary point of contact for our company's clients, providing first-line support and communicating with clients regarding support requests that may be redirected to other specialists.We operate in 2 countries with an international client base, requiring our working language to be English.As a...
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IT Business Analyst
1 tydzień temu
Wrocław, Województwo dolnośląskie, Polska Kuehne + Nagel Pełny etatJob DescriptionWe are looking for a dedicated IT Business Analyst to drive innovation by analyzing business needs and creating functional and technical solutions.Your RoleThe position is to cover the role of IT Business Analyst for our core platform AirLOG, supporting Air Forwarding worldwide. You will work closely with our global team of engineers and...
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Customer Service Analyst with English
4 godzin temu
Wrocław, Województwo dolnośląskie, Polska Randstad Polska Sp. z o.o. Pełny etatIf you feel comfortable speaking English, you have a proven experience in the corporate environment and would like to join a global healthcare brand in Wrocław in March/April 2025 - APPLYCustomer Service Analyst with EnglishNr ref.: 34/2/2025/PK/259537/jobs.pl Wrocław (dolnośląskie)What we offer- Great challenges in the transition process in the EMEA...
Customer Experience Business Analyst
1 miesiąc temu
technologies-expected : Tableau Microsoft Power BI responsibilities : Data Analysis and Insight Generation: Utilize advanced analytical techniques to extract insights from customer data, market trends, and customer behavior to inform decision-making processes. Trend Identification: Identify trends and patterns in customer behavior, feedback, and requests to inform strategic decisions. Customer Eavelopment: Contribute to the development of customer experience strategies based on data-driven insights, ensuring alignment with overarching business objectives. Performance Monitoring and Reporting: Develop and maintain performance metrics and dashboards to track the effectiveness of customer experience initiatives, providing regular updates to stakeholders. Cross-functional Collaboration: Work closely with cross-functional teams, including Sales, Marketing, Operations, and Finance, to integrate customer experience optimization initiatives into broader organizational strategies. Continuous Improvement: Proactively identify areas for process improvement and optimization within the customer experience framework, driving continuous enhancement of customer satisfaction and efficiency. Knowledge Management: Document best practices, lessons learned, and key insights to build institutional knowledge and support future decision-making processes. Predictive Modeling: Use data to create predictive models that forecast future trends and behaviors. Quality Assurance: Implement data quality procedures to ensure the accuracy and reliability of collected data. requirements-expected : Proven experience in business analysis, data analytics or related field, preferably within a customer experience context. Strong analytical and problem-solving skills with the ability to translate data into actionable insights. Experience in data visualization tools (e.g., Tableau, Power BI). Experience with predictive modeling and statistical analysis. Excellent communication skills in English, both written and verbal. Strong interpersonal skills, with the ability to collaborate effectively with cross-functional teams and influence decision-making processes. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously. Knowledge of customer experience operations and aftermarket industry trends (preferred). High level of attention to detail and accuracy, with a commitment to delivering high-quality work. offered : An employment contract in a stable, global company. Implementation package-full training and support from experienced managers and employees who will make sure that you feel comfortable while performing newly entrusted tasks. Hybrid system work and flexible working hours. Possibility of participation in private medical care (including dental care) and life insurance. Cafeteria system/Sport Card. Global Referral Program. Holiday benefit. Very good working atmosphere; working in an international team, interesting projects and tasks. benefits : sharing the costs of sports activities private medical care life insurance remote work opportunities dental care parking space for employees extra social benefits employee referral program attractive trainings
