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Junior Service Engineer
4 tygodni temu
We are now looking for a Junior Service Engineer who will join our Team in Warsaw office, to be responsible for:
- Processing complicated requests, network, hardware, and specific software troubleshooting.
- Computer ordering, construction, staging, OS, and software installation.
- Networking cabling, bundling, and troubleshooting.
- Server oversight and maintenance (without direct administration).
- Software, electrical, and cooling maintenance.
Requirements
- Knowledge in hardware, network, and software troubleshooting.
- Knowledge of Windows 7/8/8.1/10/11 troubleshooting.
- Understanding of Active Directory (user account management).
- Ability to write technical documentation precisely.
- Ability to provide end-user face-to-face and remote support; can-do service attitude and approach.
- Knowledge and understanding of PC, network, and other technology procurement processes; ability to order parts quickly and inexpensively.
- Great English (both speaking and writing).
Would be an advantage:
- Support experience in the game industry, including troubleshooting art software (Autodesk, Allegorithmic, Adobe, etc.).
- Basic knowledge of version control systems (Git, SVN, Perforce).
- Experience in the MS O365 cloud platform.
- Experience in remote user support and the ability to explain complex technical concepts in a user-friendly way.
- Experience with patch panel commutation and LAN cabling.
- Knowledge of Atlassian products (Jira, Confluence) or any other bug-tracking system.
- Commercial experience of 1 year or more.
Benefits
- Working with an international team of world class professionals on exciting and challenging projects
- Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
- Medical Insurance package
- Sensibly flexible working hours
- Breakfasts, snacks and fruits available during the day, tea and coffee machines
- Friendly team and a family-like environment
- Casual workplace environment in Warsaw (Atlas Tower)
- Additional benefits – care bonus to cover health, educational and safety needs, paid break from work, MyBenefit, paid health insurance, corporate parties and team buildings and many more others
Role Information: EN
Studio: Sperasoft
Location: Europe, Poland, Warsaw
Area of Work: IT Services
Service: ITS
Employment Type: Full-time, Permanent
Working Pattern: Office
