Salesforce Engineer

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

Role overview

We are looking for an experienced and energetic professional to join our Salesforce.com practice Product and DevOps Team as a Salesforce Engineer.

As a Salesforce Engineer, you will collaborate with Salesforce consultants, customers, and technical teams to create tailored solutions leveraging the full power of our tech stack, primarily focused on Salesforce Service Cloud and its integrated applications. You will work closely with the Product Team in an Agile & DevOps environment to design, implement, and deploy modern solutions that meet business needs.

Team & Projects

In this role, you will support the configuration and delivery of features for the Consumer Relations Management System, Sprinklr, and other applications designed for the Consumer Healthcare business.

The candidate may join one of two engineering teams within the Customer and Consumer Services organization: Consumer Relationship, responsible for CRM solutions supporting global hubs and agents, or B2B Customer, focused on Service Cloud, Commerce Cloud, and Loyalty.

The first team delivers customized features for different markets, while the second builds new solutions from scratch and scales them globally.

The role will be part of a local team of 5 Salesforce Engineers, working in close collaboration with a broader engineering group of 20–30 specialists and international partners.

If you are passionate about building impactful solutions in a global, innovative environment, apply now and help shape the future of customer and consumer services.

Key responsibilities

- Configuration works on the Salesforce.com platform

- Configuration of existing and delivery of new features for the Sprinklr application

- Support in integration and deployment of new features for managed applications

- Support delivery processes of Release increments created by the Product Team.

- Collaborate with Engineering Manager, Product Owner, and Service Manager to deliver the Strategy of the product.

- Work with business and customer representatives to identify product/service requirements

- Technical analysis of business requirements and mapping them to platform capabilities

- Helping end users to utilize managed applications and resolve their issues effectively

- Provide technical expertise on the Salesforce.com platforms

- ·Anticipate, understand, troubleshoot, and fix problems using technical expertise and problem-solving skills to restore product/service, identify the root causes and remediate

Qualifications & Skills

Essential

- +2 year of professional experience with Salesforce platform as a Salesforce Engineer/Developer

- Experience designing and developing testable, resilient, and scalable solutions.

- General knowledge of CI/CD processes

- Understanding of the DevOps operating model

- Strong verbal and written communication skills in English.

- Bachelor’s or Master’s degree in Computer Science or a related field.

- Ability to quickly learn and support different portfolio applications

- Strong collaboration skills, with an open mindset and ability to thrive in a global team environment.

- Adaptable and growth-oriented, eager to learn new technologies and continuously develop professionally and personally.

Preferred

- Experience wit building solutions in Salesforce.com

- Certifications in Salesforce such as Salesforce Platform App Builder, and Salesforce Developer

- Familiar with Salesforce Service Cloud and Commerce Cloud

Opportunities for growth

Improving everyday health takes dedication. Energy. Effort. So we look to reward your contribution with a benefits package that includes:

- Opportunity to develop complex Salesforce solutions inhouse with direct collaboration with Salesforce experts and our official Salesforce partner

- Work with modern engineering practices such as Agile, TDD, CI/CD, SonarQube, and AI-powered tools for smarter development

- Continuous growth supported by a structured learning model and a vibrant tech community in a modern Poznań office

- Access to leading e-learning platforms and opportunities to participate in internal training programs, hackathons, and tech meetups to continuously grow your skills and stay ahead in the industry

- A competitive base salary

- Contract of employment

- Annual bonus that reflects performance

- Private medical package with additional preventive healthcare services for employees and their eligible

- Sports cards (Multisport)

- Health and wellbeing programmes that take care of you physically and mentally

- Pension plan membership and savings programme (PPE)

- Hybrid@Haleon our philosophy to hybrid work (2 days pre week onsite at the Poznań office)