Internal Kubernetes Platform SRE

Internal Kubernetes Platform SRE

Miejsce pracy: Kraków

Technologies we use

Expected

- Kubernetes

Operating system

- Linux

About the project

HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our global team in the role of IKP Support Engineer (SRE) at Hybrid Integration Platform. Hybrid Integration Platform is one of the platforms that constitutes The Enterprise Infrastructure Area within IT function. The function powers the platforms that enable our internal clients to operate efficiently, securely, and with insight to accelerate the internal customer journey, increase service agility, and improve resilience. IKP Team provides containerization capabilities to our internal customers around the globe. IKP Support Engineer (SRE) will join the IKP Team to help to build, scale and maintain our IKP infrastructure. The best candidate will be responsible for ensuring the reliability, performance, and scalability of our systems, automate processes, and troubleshoot issues in production environments around the globe.

Your responsibilities

- Ensure the reliability, availability, and performance of the infrastructure platform.
- Collaborate in diagnosing and resolving IKP infrastructure issues.
- Support the deployment, configuration, and maintenance of Kubernetes platform.
- Troubleshoot and resolve incidents, performance issues, and integration failures. Perform root cause analysis and implement reliability improvements.
- Provide 24x7 support as part of an on-call Rota. Weekend support is required.
- Plan duties and the other administrative tasks for a team in line with Polish Labor Code.

Our requirements

- Solid technical knowledge and experience with Kubernetes administration. 3+ years of hands-on experience with Kubernetes administration. Strong knowledge of Kubernetes concepts and operations and troubleshooting tools. Understanding of containerization and orchestration. Experience with Unix administration skills. Experience with Service Meshes is a plus.
- Understanding of ITIL processes and automation skills. Incident, Problem, Change Management processes are used at the bank to keep our changes safe and to learn from mistakes. Familiarity with infrastructure as a code.
- Strong analytical and communication skills. You must know how to analyse data from logs and monitoring dashboards and communicate with the other teams the issues and problems to improve resilience. You must be able to work effectively within a team and across different teams.
- Proficiency in English. We are a diverse company. Ability to communicate on a business level with everyone is a must.

What we offer

- Competitive salary
- Annual performance-based bonus
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN)
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking

Benefits

- sharing the costs of sports activities
- private medical care
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- flexible working time
- integration events
- corporate sports team
- retirement pension plan
- corporate library
- no dress code
- coffee / tea
- parking space for employees
- leisure zone
- extra social benefits
- employee referral program
- opportunity to obtain permits and licenses
- charity initiatives
- family picnics
- extra leave
- In-office gym

Recruitment stages

- Online assessment
- Phone interview
- Job interview
- Welcome to HSBC

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC.
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Before you apply, please note that we will take into the consideration only applications that include the following statement:
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“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
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Due to the high number of applications, we reserve the right to contact selected candidates only.
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In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitment@hsbc.com.