Customer Success Agent

3 tygodni temu


Warsaw, Polska Autobidmaster Pełny etat

AutoBidMaster  is a fast-growing online marketplace in the unique segment of the automotive industry – used & salvaged vehicle auctions. For over  15 years , we have been successfully providing our US and global customers with access to online vehicle auctions, and efficiently delivering their vehicles to every major port in the world. We are a passionate and dedicated team composed of  100+ employees worldwide , committed to making AutoBidMaster the greatest place to buy and ship salvaged vehicles while making the industry transparent, innovative & fun. AutoBidMaster is on a mission to help our customers give a second life to used cars by simplifying auto auctions for all.  You will work as part of our customer success team, contacting current users of the AutoBidMaster website. You will be working closely with online customers, auction support teams. Your expertise will be in managing customers’ inquiries and support.  The customer success agent is often the first impression of AutoBidMaster for our prospective customers, so confident, professional communication skills are a must Responsibilities:   Customer service: Assist on-line customers with questions, issues, website navigation, order tracking, and complaints, via email, phone, chat etc. as needed. (50-65 calls/day on average) Manage customer support by obtaining, analyzing and verifying customer’s needs.  Act as the face of AutoBidMaster to influence customers to order from us again  Engaging potential customers in smart, consultative dialogue Embody the Company Core Values in every interaction with customers, team members  Execute strategies to improve customer success and increase retention.   Requirements:   Fluent English  Fluent Russian/Ukrainian Experience in Customer Support or Service  Experience in the e-commerce industry  Experience with Zendesk or other ticket-based customer support platforms  Excellent interpersonal, verbal, and written communication skills Quick, efficient computer skills and strong multi-tasking abilities Positive attitude and go-getter mentality Quick, eager learner Based in Warsaw or nearby Benefits:    Competitive compensation Working alongside a fast-growing team of professionals from the US and EU, who are setting the new global standard in the automotive industry  All the equipment you’ll need to be successful  Paid vacation, days off, and sick leaves  US public holidays are off — we work according to the US calendar  Working hours : 15:00 CET - 00:00 CET/16:00 CET - 01:00 CET Kind Reminder : we employ ONLY via B2B type of contract Exciting and memorable team-building activities and corporate parties 


  • Customer Success Agent

    3 tygodni temu


    Warsaw, Polska Autobidmaster Pełny etat

    AutoBidMaster  is a fast-growing online marketplace in the unique segment of the automotive industry – used & salvaged vehicle auctions. For over  15 years , we have been successfully providing our US and global customers with access to online vehicle auctions, and efficiently delivering their vehicles to every major port in the world. We are a...

  • Customer Success Assistant

    1 tydzień temu


    Warsaw, Polska Catalogic Software Pełny etat

    Catalogic Software provides data protection and backup solutions, helping organizations safeguard and manage their data across various environments. We are seeking a highly organized and proactive Customer Success Assistant to join our team!🚀🌟 The ideal candidate will support the Customer Success Manager with tasks related to managing renewals and...

  • Customer Support Agent

    3 tygodni temu


    Warsaw, Polska Autobidmaster Pełny etat

    AutoBidMaster is a fast-growing online marketplace in the unique segment of the automotive industry – used & salvaged vehicle auctions. For over  15 years , we have been successfully providing our US and global customers with access to online vehicle auctions, and efficiently delivering their vehicles to every major port in the world. We are a passionate...

  • Customer Support Agent

    3 tygodni temu


    Warsaw, Polska Autobidmaster Pełny etat

    AutoBidMaster is a fast-growing online marketplace in the unique segment of the automotive industry – used & salvaged vehicle auctions. For over  15 years , we have been successfully providing our US and global customers with access to online vehicle auctions, and efficiently delivering their vehicles to every major port in the world. We are a...


  • Warsaw, Polska transcosmos (TCIS) Pełny etat

    Are you passionate about customer satisfaction and driving business growth? Do you have a customer-centric mindset and a strong desire to help clients achieve their business objectives? If so, we want YOU to join our Customer Success Team! As a Polish-Speaking Customer Success Specialist, you'll work directly with customers to ensure they get the most value...


  • Warsaw, Polska Senuto Sp. z o.o. Pełny etat

    Szukamy energicznego Junior Customer Success Advisora , który posiada podstawową wiedzę z zakresu obsługi klienta i chętnie rozwija swoje umiejętności w pozyskiwaniu oraz utrzymywaniu klientów. Idealny kandydat: Masz pierwsze doświadczenie w obszarze wsparcia klienta, sprzedaży lub konwersji, a także w bezpośrednim kontakcie z klientem....

  • Customer Success Advisor

    1 dzień temu


    Warsaw, Polska Booksy International Sp. z o.o. Pełny etat

    Kariera w Booksy oznacza bycie częścią globalnego zespołu, który koncentruje się na pomaganiu ludziom na całym świecie czuć się świetnie każdego dnia. Od wspierania przedsiębiorców w budowaniu udanych biznesów, po pomoc ich klientom w organizowaniu chwil dla siebie – naszą misją jest pomaganie ludziom w rozwijaniu się i fantastycznym...


  • Warsaw, Polska Booksy International Sp. z o.o. Pełny etat

    Kariera w Booksy oznacza bycie częścią globalnego zespołu, który koncentruje się na pomaganiu ludziom na całym świecie czuć się świetnie każdego dnia. Od wspierania przedsiębiorców w budowaniu udanych biznesów, po pomoc ich klientom w organizowaniu chwil dla siebie – naszą misją jest pomaganie ludziom w rozwijaniu się i fantastycznym...

  • Customer Renewals Manager

    4 tygodni temu


    Warsaw, Polska MicroStrategy Pełny etat

    The MicroStrategy Customer Renewals Manager role was born out of the need to accommodate each customer’s unique set of requirements as they adopt MicroStrategy technology. This individual will manage a portfolio of customers who have implemented our technology solutions with the goal of increasing product usage and overall adoption. Beyond direct...


  • Warsaw, Polska Autobidmaster Pełny etat

    AutoBidMaster is a fast-growing online marketplace in the unique segment of the automotive industry – used & salvaged vehicle auctions. For over  15 years , we have been successfully providing our US and global customers with access to online vehicle auctions, and efficiently delivering their vehicles to every major port in the world. We are a passionate...


  • Warsaw, Polska Autobidmaster Pełny etat

    AutoBidMaster is a fast-growing online marketplace in the unique segment of the automotive industry – used & salvaged vehicle auctions. For over  15 years , we have been successfully providing our US and global customers with access to online vehicle auctions, and efficiently delivering their vehicles to every major port in the world. We are a...


  • Warsaw, Polska JobNonStop Pełny etat

    Chcesz być częścią sukcesu globalnej marki FMCG? Nasz dział obsługi klienta dynamicznie się rozwija, a Ty możesz przyczynić się do jego dalszego wzrostu. Dołącz do nas i wykorzystaj swoje umiejętności językowe. Czeka na Ciebie zgrany zespół - zapraszamy do aplikowania! Oferujemy:        Regularna umowa o pracę na pełny etat...


  • Warsaw, Polska Alliants Ltd Pełny etat

    Customer Deployment Technical Analyst We’re Hiring a Customer Deployment Technical Analyst Location: Remote (EU - Romania / Hungary) Salary: £Competitive At Alliants, we're on a mission to transform every customer engagement into something exceptional. We believe in working smart together to push the boundaries of company culture and create future-proof...


  • Warsaw, Polska Triskel Consulting Pełny etat

    Our client, and international player within the online entertainment and iGaming industry is growing its Sales department and seeking to hire self driven individuals to join their Sales team in their new office in Poland. Tasks - To proactively engage with players via outbound calls, providing assistance with site usage to boost activity, retention, and...

  • Customer Identity

    2 tygodni temu


    Warsaw, Polska Roche Pełny etat

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Customer Solutions

    2 tygodni temu


    Warsaw, Polska Biogen Pełny etat

    About This Role: Join Global Customer Excellence & Operations (CE&O)—the heart of Biogen's omnichannel engagement. Within CE&O, the Intern would join the Customer Solutions & Analytics team, which designs and builds technical and business solutions that empower our affiliates to enhance communication with healthcare professionals (HCPs), deliver impactful...

  • Customer Success Specialist

    1 tydzień temu


    Warsaw, Polska HURO Sp. z o.o. Pełny etat

    O nas: Jesteśmy grupą spółek technologicznych, które oferują narzędzia IT umożliwiające pracę zdalną. Wierzymy, że swobodna praca zdalna jest przyszłością. Dlatego skupiamy się na tworzeniu i wdrażaniu narzędzi, które ją ułatwiają. W ramach grupy spółek mamy dwie specjalizacje: Huro jest największym w Polsce resellerem podpisu...


  • Warsaw, Polska EY Pełny etat

    Job description Requisition ID: 1514726 Microsoft Dynamics 365 Architect – Customer Engagement and Power Apps Location: Wrocław/Warszawa/Katowice Hybrid model: 2 days office/3 days remote Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY. The opportunity Right now, we are...


  • Warsaw, Polska EY Pełny etat

    Job description Requisition ID: 1514726 Microsoft Dynamics 365 Architect – Customer Engagement and Power Apps   Location: Wrocław/Warszawa/Katowice Hybrid model: 2 days office/3 days remote   Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.   The opportunity Right now, we...


  • Warsaw, Polska Dentons Pełny etat

    Dentons Business Services EMEA is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration. At...