Business Analyst
3 tygodni temu
Your responsibilities would include:
- assist in performing 'AS IS' analysis during Solution Identification (SOLID) phase and collect required information for the Change Impact analysis; facilitate impact analysis execution and resolution
- assist in successfully closing gaps between "as is" and "to be" situation
- provide expert knowledge of the subject area and the project methodology
- write and review level 5 Standard Operation Procedures (SOPs)
- develop User Acceptance Test (UAT) scenarios and test scripts
- prepare test data for UAT performance and execute the first round of tests before handing over to end users for UAT
- coordinate testing cycle (authorizations, UAT, end-to-end tests, regression testing)
- report back on defects detected during testing and coordinate defect resolution
- develop and coordinate communication materials related to New Ways of Working
- identify training needs and conduct trainings for end users
- provide inputs for Toll Gate decks (milestones)
- log risks and issues that appear during configuration, training, or other activities and follow through on resolution
- perform analysis during Ramp-up phase and propose corrective actions
- validate SLAs/KPIs/PPIs
- identify improvement opportunities
- capture lessons learned and best practices from each implementation and integrate them into future impact resolution/improvement roadmaps
- ensure adequate handover to Business as Usual (BAU) after Stabilization phase
- drive personal development in leadership, functional competencies, and business knowledge by creating, agreeing, and implementing a Development Plan
- develop core end-to-end HEINEKEN process knowledge in the subject area.
You are a good candidate if you have:
- have end-to-end understanding of finance processes
- understand the end-to-end process strategy and its application to tasks and responsibilities, and explain them to relevant stakeholders
- demonstrate expertise in one of the transactional processes or finance solutions (tools)
- have proven experience with multiple tools and methodologies and familiarity with an ERP system
- possess strong analytical and project management skills
- have strong and effective communication and presentation skills, strategic thinking, and effective time management
- communicate well with both technical and non-technical stakeholders
- (HEINEKEN experience with an understanding of Finance processes and OpCo situation would be an advantage)
- understand and have knowledge of StP Finance Global Standards and bank connectivity (or bank platforms), Query tool (SSF-IC, SharePoint, ServiceNow, HeiFlow)
- have working knowledge of payment processing (including validation and approval workflow)
- preferably have operational experience in StP (Invoice processing, Payments, etc.)
- have basic understanding of payment systems, API integration, and data analysis tools
- understand payment file structures (both in MT and MX formats)
- have basic knowledge of electronic bank statement structures in relevant formats (MT940/942, CAMT053/052)
- be proficient in comprehending technical documentation and liaising with various stakeholders
- possess exceptional communication and interpersonal abilities
- have robust attention to detail
What we offer:
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