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ServiceNow Analyst
1 miesiąc temu
O naszym kliencie
Our Client is a global IT consulting company specializing in ServiceNow adoptions.
Opis stanowiska
- Analysis and mapping of processes between the current Jira instance and the global ServiceNow environment.
- Collaboration with stakeholders to understand business requirements and translate them into specific solutions.
- Providing expert consultations on optimizing workflows and integrating Jira with ServiceNow.
- Support in configuring and customizing ServiceNow to the mapped processes.
- Identifying improvement opportunities and presenting recommendations to enhance system functionality and efficiency.
- Developing technical documentation and conducting training to ensure smooth implementation and adaptation of processes.
Profil kandydata
- Documented experience in consulting, with a particular focus on process mapping and workflow optimization.
- Strong knowledge of Jira and ServiceNow platforms.
- Strong analytical skills, allowing for the assessment and alignment of business needs with technical solutions.
- Experience working in global or large organizations, preferably in environments with complex IT ecosystems.
- Excellent communication and collaboration skills with various stakeholder groups.
- Knowledge of ITSM principles and methodologies will be an additional asset.
- Certifications in ServiceNow (e.g., ServiceNow Certified Implementation Specialist) or Jira will be an additional asset.
- Experience in the insurance or financial sector will be welcomed.
Oferujemy
- B2B contract via Michael Page
- Salary range (hourly): 120-150 PLN/h net+VAT
- 100% remote work
