Senior Control Manager

Senior Control Manager (Regions Framework Enablement & Management) Miejsce pracy: Kraków Technologies we use Expected Android Bash Python About the project The GCIO Chief Control Office plays a key role in ensuring the bank operates within its risk tolerances and appetite by embedding effective risk and control management across GCIO. This role sits within the GCIO CCO Governance & Frameworks area and is responsible for providing governance, oversight, and execution of risk and control management processes across the GCIO organisation, evolving a culture of continuous and consistent risk management.The Senior Control Manager, GCIO CCO, Technology, Data Governance & Frameworks will drive governance responses, residual risk management, and cross-functional risk initiatives, ensuring alignment with regulatory expectations and internal frameworks. Your responsibilities Lead and enhance the execution of risk and control management processes across GCIO, ensuring alignment with internal frameworks and regulatory expectations. Prepare analysis and insights for Risk & Control Management Meetings (RCMMs) to support risk-based decision-making and continuous governance improvement. Represent GCIO in group-wide Risk & Control Working Groups and Forums, ensuring enterprise-wide consistency in control practices and strategies. Actively challenge and oversee residual risk assessments, helping ensure decisions align with risk appetite and external regulatory standards. Collaborate with control owners and capability-building teams to strengthen the Risk & Control Assessment (RCA) process and improve control design. Coordinate the development of regulatory responses, board materials, and control committee content, supporting transparent and effective risk communications. Support crisis response activities and ad-hoc control issues, providing timely and intelligent support to leadership and stakeholders. Drive cross-functional risk initiatives, including alignment on Operational Resilience and Cybersecurity frameworks such as NIST, to promote cohesive risk governance. Our requirements Minimum of 8 years of experience in risk governance, operational risk, or enterprise risk management, ideally within a technology or financial services context. Experience in risk governance, operational risk, or enterprise risk management, ideally within a technology context. Backgrounds in Chief of Staff, COO, or governance roles with exposure to risk frameworks are also welcome. Proven ability to influence and challenge senior stakeholders in complex, global environments. Comfortable operating in ambiguity and driving clarity through governance. Strong verbal and written communication skills at a C2/Bilingual level in English. What we offer Competitive salary Annual performance-based bonus Additional bonuses for recognition awards Multisport card Private medical care Life insurance One-time reimbursement of home office set-up (up to 800 PLN) Corporate parties & events CSR initiatives Nursery discounts Financial support with trainings and education Social fund Flexible working hours Free parking Benefits sharing the costs of sports activities private medical care sharing the costs of professional training & courses life insurance remote work opportunities flexible working time integration events corporate sports team retirement pension plan corporate library no dress code coffee / tea parking space for employees leisure zone extra social benefits employee referral program opportunity to obtain permits and licenses charity initiatives family picnics extra leave In-office gym Recruitment stages Online assessment Phone interview Job interview Welcome to HSBC HSBC Service Delivery (Polska) Sp. z o.o. HSBC is one of the world's largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories. HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year. Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. Thank you for interest in HSBCBefore you apply, please note that we will take into the consideration only applications that include the following statement:."I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).".Due to the high number of applications, we reserve the right to contact selected candidates onlyIn case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitment@hsbc.com.