Senior Associate OTC with French

2 tygodni temu

Wrocław, Polska Michael Page Pełny etat

O naszym kliencie

For our Client, a global organization and a leader in medical technology, we are looking for an experienced Senior Associate OTC with French. In this role, you will be responsible for the delivery of effective and efficient finance transactional processes as well as for following the designed control metrics from a GBS center.

Opis stanowiska

- Contact customers to recover outstanding debts and negotiate suitable payment plans.

- Coordinate customer inquiries with relevant departments to resolve disputes, following the assigned collections strategy.

- Manage administrative tasks to support timely invoice payments and drive process improvements.

- Monitor your assigned portfolio of customer accounts to reduce debt and improve receivables, utilizing OTC tools such as SAP and Getpaid.

- Build strong collaborative relationships with internal teams, including Sales and Customer Service, to enhance communication and resolve queries effectively.

- Report account status and highlight potential risks to the Credit Controller, ensuring compliance with collections policies and procedures.

Profil kandydata

-

Minimum 2-3 years of experience, ideally in collections or cash application, preferably in an international environment.

-

Fluency in both written and spoken French and English.

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Exceptional verbal and written communication skills to effectively interact with internal and external stakeholders.

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Confidence and professionalism in handling phone conversations with various stakeholders.

Oferujemy

- Private medical care, dental package

- Multisport/myBenefit card

- Annual bonus

- Hybrid work model (1-2 days per month in the Wrocław office)

- Training, mentoring, co-financing for language courses, certifications, and postgraduate studies

- Life insurance

- Flexible leave, paid holidays, and volunteer hours

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