Retail Software Product Manager

2 tygodni temu

Katowice, Silesia, Polska Diebold Inc. Pełny etat
Retail Software Product Manager

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

Description

If you like to inspire people and drive innovations, if you are an expert for retail business processes and best practices, and if, ideally, you have experience working at an international or multinational operating retail company we have a perfect job for you as a Retail Software Product Manager with focus on the Touch Points in a retail environment operated by consumers and staff.

In this role you will analyze our target retail market segments to identify emerging demands, pain points and translate these into requirements for our software portfolio to implement customer journeys in all designated touchpoints.
You will work closely with portfolio owners and requirement engineers as well as key stakeholders such as UXUI designers to adjust and enhance our product and product innovation strategies with the clear ambition to ensure our software products' capabilities to enable retailers for introducing innovative and differentiating consumer and staff journeys.

Location: Katowice, flexible work will be considered

Responsibilities

- Analyze demands and data provided by retailers, analysts and other market participants such as technology players and identify innovation trends out of that collected data pool.
- Implement product strategy and roadmap content in collaboration with retail software product management leadership.
- Define and document new / innovative use cases and extensions to existing use cases and drive alignment with other relevant stakeholders such as UXUI design, requirement engineers or software partner management.
- Plan implementation and release of use cases and capabilities for continuous enhancement of our software products.
- Initiate prototyping where applicable and appropriate in collaboration with UX Design, software architects, product managers and software partner management.
- Interact with Diebold Nixdorf key customers for collecting user feedback and drive continuous improvement of our Retail Software Product Portfolio.
- Work alongside product management peers and product marketing to drive market readiness and achieve Go-To-Market (GTM).

Qualifications

- Retail industry expertise (+5 years expertise)
- Solid and provable knowledge about retail industry core processes esp. for Fast-Moving Consumer Goods retail and Slow Moving Consumer Goods retail e.g. Grocery, Department Stores and Specialty retailing and Fuel and Convenience.
- Work experience in business process, retail solution or user journey innovation in a multinational operating retail company.
- Clear and traceable experience as a (software) product manager (at least 5 years experience in that role).
- Experience in defining use cases based on identified innovations in close cooperation with stakeholders such as retail software partner management and UX design.
- Capability to interact with international retailers and act as retail software domain expert.
- Capability to document requirements resulting from market demands or innovation strategies in a structured and understandable way to initiate development of mandatory capabilities to our software products.
- Capability to document use cases and user journeys (depending on different personas) to brief R&D representatives such as business analysts/requirement engineers and architects on a given demand and its purpose and to initiate requirement documentation and feature prioritization process.

Soft Skills

- Ability to work with different stakeholders within retail software product management and other key teams such as software operations and maintenance and software sales.
- Strong organizational skills with a good sense of judgement and decisiveness to prioritize what needs to get done.
- Capability to sync requirement conflicts with different stakeholders.
- Capability to collaborate in a team of different product managers and drive proactive sync with peers to ensure completeness of requirement specifications e.g. by having considered dependencies to other portfolio elements.
- Curiosity and eagerness to analyze indicators for innovations and own creativity to define innovations and new approaches out of the respective analysis' results.
- Take initiative to drive the introduction of relevant innovations into our software portfolio strategy and solution offering.
- Strong verbal and written communication skills in English.
- Strong presentation skills.
- Proven track record in international environment.
- Willingness to travel.

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