Senior ServiceNow Developer

4 tygodni temu

Katowice, Polska Sopra Steria Polska Sp. z o.o. Pełny etat

technologies-expected :

- ServiceNow
- JavaScript

about-project :

- We are looking for a Senior ServiceNow Developer to join the Sopra Steria Polska team and contribute to a project for a leading French broadcasting company.
- As a member of an international team, you will be working closely with our foreign client in the telecommunications industry on the development and improvement of the ServiceNow platform.
- Note that we can only offer cooperation to people who are located in Poland and have EU citizenship.
- Tech Stack on the project: ServiceNow

responsibilities :

- Participation in implementation projects.
- Designing new solutions based on customer requirements.
- Providing comprehensive solutions during the implementation of ServiceNow products.
- Implementation of business-defined functions on the ServiceNow platform.
- Evolution of the platform and recommendations for improving the functionality of customer solutions.
- Address any new or unresolved incidents that may affect system performance.
- Identify and resolve recurring issues by investigating underlying issues
- Perform critical incident investigations and determine the root cause to prevent recurrence.
- Test patches and updates in a non-production environment before applying them to production.
- Ensure there are no issues after applying the update.
- Ensure all ServiceNow APIs are functioning properly and monitor for failures.
- Review and update catalog items to ensure they are aligned with business changes.
- Verify fulfillment tasks related to catalog items are functioning properly.
- Ensure documentation of configurations, integrations, and processes is up to date.
- Review custom scripts (such as business rules, script includes) for effectiveness and best practices.
- Optimize or refactor code that may cause performance issues.

requirements-expected :

- Fluent English B2/C1.
- Previous experience in ServiceNow Administration.
- Good knowledge of JavaScript.
- Experience in the process of upgrading software (ServiceNow).
- Experience in implementing ServiceNow products such as ITSM, DISCOVERY, CMDB.
- Being open to occasional business trips abroad and visits in our office in Katowice.

offered :

- BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, language courses, referral bonus, copyrights, life insurance
- DEVELOPMENT OPPORTUNITIES (UoP and B2B): certifications (paid by the company), conferences, Tech Lunches

benefits :

- sharing the costs of sports activities
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- flexible working time
- fruits
- integration events
- no dress code
- coffee / tea
- parking space for employees
- leisure zone
- employee referral program

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