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Customer Service with Spanish
1 miesiąc temu
Customer Service with Spanish
Miejsce pracy: Warszawa (mazowieckie)
Numer referencyjny: 98570/jobs.pl
Wymiar pracy: Pełny etat
Requirements:
- Proficiency in Spanish (C2 level), particularly in written communication.
- Advanced English skills (B2/C1 level), primarily written.
- Strong familiarity with digital tools, mobile apps, and the Office suite.
- Ability to make decisions based on established guidelines.
- Capability to work both independently and collaboratively within a team.
Additional advantages:
- Experience with motorhomes or camping.
- Background in customer care or working in a startup environment.
- Proficiency in additional languages (e.g., German, Dutch, French, Italian, Polish) at B2/C1 level.
- Familiarity with similar mobile apps (e.g., Google Maps, TripAdvisor).
We offer:
- B2B contract with a competitive salary of 9,000 - 11,000 PLN.
- Full IT equipment, including a laptop, additional screen, and smartphone.
- Bonuses for participating in trade shows.
- Hybrid work model: 2 days per week in our Warsaw office, with the remainder remote.
Responsibilities:
- Assisting users/customers with resolving issues related to our app or website via email, Play Store, or App Store.
- Reviewing and verifying data entered into our platform, including new locations, comments, and photos.
- Providing feedback to colleagues and suggesting improvements as part of quality control.
- Testing new app versions and reporting bugs.
- Participating in international exhibitions (e.g., Düsseldorf, Stuttgart, Birmingham, Barcelona, Paris, Warsaw).
- Translating app content and marketing materials.
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