Reliability Engineer for Cloud Infrastructure

1 dzień temu

Kraków, Polska HSBC Service Delivery Pełny etat
About Our Team

At HSBC Service Delivery, we are seeking a skilled Site Reliability Engineer to join our Counterparty Credit Risk (CCR) IT team. As part of our multi-year plan to build the next generation of CCR Engines, you will play a key role in migrating to Cloud platforms and replacing vendor software with in-house developed analytic libraries.

Our team utilizes cutting-edge technologies such as Java SE, Spring Boot, Spring Cloud, Apache Beam, Apache Flink, Google Cloud Platform, Redis, REST APIs, Ansible, and Jenkins. We are heavily investing in an Agile culture, adopting DevOps processes, CI/CD pipelines, and Cloud Technologies.

Key Responsibilities
  • Manage application support operations, focusing on resiliency, availability, and monitoring system health and performance.
  • Coordinate resolution of production incidents, conducting post-mortem/RCA to identify root causes and improve processes.
  • Investigate, triage, and resolve production incidents with a focus on technical signals and root cause analysis.
  • Document post-incident recovery steps, contributing to process improvements, identifying deviations, and creating a Knowledge Base.

You will actively participate in the service management community, engaging in Incident Management, Problem Management, and Service Delivery. Additionally, you will define and deliver tactical and strategic service improvements across the technical and process landscape.

Requirements
  • 4+ years of experience in developing, supporting distributed systems written in Java.
  • Experience of Disaster Recovery methods and processes.
  • A methodical approach to troubleshooting and problem-solving skills.
  • Experience in application lifecycle management tooling: JIRA/Confluence, Ansible, Vulnerability Remediation.
  • Experience implementing and managing Logging, Monitoring and Alerting framework for hybrid cloud using tools such as Geneos, Grafana, Prometheus, Splunk, Loki or any other similar tools.
  • Understanding of RDBMS Database, Cloud Technology, Unix/Linux, Job scheduling e.g. Controm-m or autosys.
  • Ability to lead technical conversations with various technical groups.
  • Excellent communication skills and experience working in Agile methodology.
About HSBC Service Delivery

HSBC Service Delivery is the largest bank in Europe and one of the largest investment banks worldwide. We offer competitive salary, annual performance-based bonus, additional bonuses for recognition awards, multisport card, private medical care, life insurance, one-time reimbursement of home office set-up, corporate parties & events, CSR initiatives, nursery discounts, financial support with trainings and education, social fund, flexible working hours, and free parking.

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