Trading Services Analyst
2 tygodni temu
We are seeking a highly motivated and detail-oriented Trading Services Analyst to join our team in Krakow, Poland. As a Trading Services Analyst, you will be responsible for providing exceptional client service and support to our global client base.
Key Responsibilities- Provide front-line support to clients across phone, email, web chat, and social media
- Answer queries from clients on all of our products and platforms
- Resolve trade queries and disputes
- Deal and execute trades for clients over the phone (after relevant training)
- Provide technical support with our front-end platforms and chart packages
- Conduct audit checks and client administration tasks
- Participate in and run various local and international projects or initiatives
- A degree-level education
- Fluency in primary support languages: French (written and spoken)
- Fluent competency in English (verbal and written)
- Excellent interpersonal and communication skills
- A logical and analytical approach to problem-solving
- Confidence to employ basic maths skills, particularly mental arithmetic
- Strong organisational and time management skills
- Ability to work under pressure
- Literacy in MS Office
- A competitive salary and benefits package
- The opportunity to work with a global company and be part of a diverse and inclusive team
- Professional development and training opportunities
- A dynamic and supportive work environment
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Trading Services Analyst
2 tygodni temu
Krakow, Polska myGwork Pełny etatAbout the RoleWe are seeking a highly motivated and detail-oriented Trading Services Analyst to join our team. As a Trading Services Analyst, you will be responsible for providing exceptional client service and support to our global client base. You will work closely with our trading teams to resolve trade queries and disputes, and provide technical support...
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Trading Services Analyst
2 tygodni temu
Krakow, Polska myGwork Pełny etatAbout the RoleWe are seeking a highly motivated and detail-oriented Trading Services Analyst to join our team in Krakow, Poland. As a Trading Services Analyst, you will be responsible for providing exceptional client service and support to our global client base. You will work closely with our trading teams to resolve trade queries and disputes, and provide...
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